Sean is really helpful. He paya attention to details. My safety is his number one priority. He lets me know ahead of time what may need to be service on the future. He’s really friendly . I can tell he takes pride in his job.
The customer service provided by Oscar was subpar. When I asked questions, he appeared bothered. This experience has prompted me to continue future car servicing appointments else where.
Was great.very friendly. No problem at at all
Comparado con los demás. Brinda una buena atención y amabilidad.
Service was great. Employees were pleasant
The employees were more interested in themselves than the customers. They were speaking very loudly with each other and ignoring customers. I felt like I had crashed the company picnic, instead of trying to do business.
Honestly, it was embarrassing. I was especially disappointed because I drove quite a distance to come to Torrance because I’ve had great service and prices in the past.
Perhaps management should consider having a retreat for the employees so they don’t have to have “social hour” in front of the customers.
Oscar did a fabulous job very personable very professional professional made me feel like he cared about me and my car and that he was going to take care of us and thank you so much for hiring somebody that does such a great job give him a raise my opinion have a good one
The experience that Alex gave me was great. Great communication with fixing the car overall even though it took a long time. I understand why it took so long what I don’t understand is if I spent $2100 and it took over a month to fix why couldn’t anyone wash the car. Any other dealership where i would go to even if it was just an oil change (which was included in this service) they always wash my car. I didn’t ask afterwards since I had kids with me and couldn’t wait any longer. Just thought it would’ve been a nice courtesy.
Tony helped out on a good time. Called and got everything fixed right away. Appreciate having an employee like him. Friendly, knowledgeable and very helpful
Got my car in and out efficiently and on-time. Honda always does a good job. Thank you
Was very quick with responding back to me. Was very helpful and was thorough on what was to be done with the car
Sean was extremely helpful.
And it feels like I am driving a new car!
Sean was terrific. I did not, however, hear anything about an inspection.
I love going to Scott Robinson Honda for service. They are very courteous and they treat you like family.
Oscar is always very professional and courteous. He is the best in my opinion.
Very professional and accommodating. He was able to get us in and out same day. Thank you much.
Alexander was very helpful , communicative , went over and beyond to make sure everything got done with my car . He is highly appreciated
Excellent service when I needed it from Sean, need to bring back shuttle service which is greatly needed
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