Great service and timing. Very pleased that the transmission operation button console was still under warranty and that the replacement part had been redesigned to address previous flaws.
Excellent customer service! I am extremely happy!
Honda representatives were great in handling my trade and very efficient! I would definitely recommend to my family and friends to get their next vehicle from Scott Robinson Honda! Thank you for excellent work!
Sean was professional and courteous we got in and out with in 40 minutes.
Great job by Scott Robinson team!
Mr. McClelland was personable and informative. He understood my concerns and explained the process to me in a way that I could understand. He was also very polite.
This was the first service need we had during Covid but several times in the past Sean Mcclelland has been our Honda Service helper. As always and not differently expected, Sean provided excellent customer service. He is very friendly, helpful, knowledgeable and attentive to our needs and concerns with our Honda cars. We are happy that he has been able to be our contact person at the service department at Scott Robinson Honda Torrance.
Been waiting weeks for you to get the parts to fix my car and am rather frustrated I’ve not been getting updates from anyone.
Thank you for excellent service! Stephanie is a great repair/service advisor. Much appreciated!!! A+++++
Margarita is always takes care of my car . She did a great job communicate to keep us to date .
I’ m always satisfied with Alex **** helpIng me with every suggestions he makes for me. That is the reason I keep coming back for service.
Thank you so much Alex.
Ms. Mieko I
Happy to answer related to the excellent service I experienced
Oscar is the best. I travel from santa Monica to your dealership where I bought my car off the showroom floor .
Oscar treats me like I'm his favorite aunt .He is calm cool and collected. I hope you'll be considering him to train others in his excellent customer service.Thank you
I went to Honda today to get my battery replaced and it took 3 hrs to get it done. I had an appointment today for 10:15 didn’t get help until 10:30 then they said it’ll be until 12 o’clock. I had 4 or 5 other people come after me and they got their car way faster than mines and when I went up to the lady to tell her she said it’ll be another 45 mins and I asked why and she said bc there’s a line but I had my appointment and then she called me 1 hour later saying that if I wanted to get my battery replaced I really don’t know why I scheduled an appointment when they had to ask me what I was doing when I told them from the start and it took nearly 25 mins to get my car after being serviced
People at their desks not wearing masks
Oscar was very helpful and professional. I would recommend to friends and family based solely on my experience with Oscar.
Alex is one of the best customer service people. Two thumbs up!!
I was completely satisfied with Scott Robinson
Stephanie, she's a very cool person with me, she really knows what she's doing, very respectful, I was satisfied with her 100 percent good
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