She was professional and very friendly.
Hello thank you for taking care of our truck we we’re confused to why the engine light came on again after just taking it to you guys about two months ago we were very frustrated that we had to bring it back in after having a catalytic converter exchanged now we need to have something else done then we spoke with the supervisor Arnie and he took care of us very happy thanks again we were about to loose our minds they were very professional
Alex was very professional and helpful. There was a small miscommunication at pickup which he quickly and completely resolved. Thank you Alex!
Oscar always
handled servicing of my vehicle in professional manner.
We just got car back today..lets see..Alex great service 5 stars
SEAN made the entire process easy for me. HE SENT me a text couple of times to assure me all was going well
Many thanks for everything- I really appreciated Mr. Mc Clelland and his effort if communicate with me effectively.
time, product and money are good.
Money- It is under warranty and I am grateful!
Time- it wasn't alll day long! Thank you!
Product - It was available and it made tye time shorter. For that I am so grateful.
Oscar was very efficient and had great customer service! Although, servicing of vehicle took a little longer than expected. Oscar took action and made the entire process run smooth to finish.
When I make the appointment on the call, service rep didn’t let me know replacement part needs to be ordered prior service. Then I arrived at the dealer and found out that service cannot be done till part is ordered. The parts department didn’t notify me when parts arrived. Text messaging is not working. I tired to do text message with no response. I left a voice message and follow with my car service and didn’t receive a call back. I have to call again and reach out to Alex and find out the status.
Every aspect of my visit was GREAT!
Oscar is the best person I have worked with in Scott Robinson service department. Oscar is the best.
Yes. He called with an update and answered questions my husband had.
Stephanie Warth was fantastic! She has excellent customer service, very warm, and very knowledgeable about her Honda cars. We will continue to service our Fit at this location because of her!
Completed as promised on time. Alex explained all the fixes thoroughly
Oscar made it easy thanks again.
Great service like always
I picked my car up today, left the dealership and drove to my office in El Segundo. When I got out of the car I smelled anti-freeze. Drove it home after work, same thing. I'll be bringing it back. This was not happening before my car was worked on.
Social