Gina was very professional and courteous. I had a great experience at the dealership overall.
Great job! She ( my car) is back and beautiful
Had a radiator flush, but now I have no heat.
I need to bring it back.
Tom has been helpful wading through several repetitive issues on my f150. If it wasn't form the extended warranty, I'd be very disappointed with the number of problems at 50k miles.
The team knocked an important piece off of an electrical item and lost the screws that hold it together so now I have open electrical components and they never even bothered to tell me about it. They just smiled and said here’s your keys. Have a great day.
I appreciate the friendly and thorough ness of everyone that helped us. Great job!
Service desk was very friendly and understanding. Got me scheduled and fixed very quickly.
My car was there to have the passenger side mirror replaced. He had it done sooner than expected and even saved me some money by doing some buffing and avoiding painting.
Tom was quick to work me in to address the problem. I waited at the dealership until they were done, which was about 1.5 hours. He called me today to check and see if the light was still off.
John is the face of the quick lane. He’s always welcoming and works to get you in and back on the road quickly.
Didn’t seem to have any urgency getting the vehicle finished. I had to call to check on the status the end of the first week. I know it is a fleet vehicle and that adds time to get confirmation. I also realize it was the holidays. Had to ship in parts twice, I think. Good thing I didn’t have a big business trip. I don’t question the work or that the vehicle is fixed. It just seems having a vehicle from Dec 30 to Jan 10 is a long time for an engine knock sensor.
Took care of my car right away, and was extremely helpful
Tom and his team provided excellent service.
Great experience as always!
Tim is always great to work with
Tom is absolutely great. He explains to where you can understand and has great people skills. Bob Thomas should be proud & feel fortunate to have an employee like Tom Spencer!
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