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Real Reviews From Verified Customers

Service Center Review Summary

5 star 604 reviews 60%
4 star 238 reviews 24%
3 star 31 reviews 3%
2 star 56 reviews 6%
1 star 82 reviews 8%
Review Us
Wayne S.
4 out of 5
5/17/2023
Well they fixed a problem they created the last time I was there. Glad they were honest about the mistake and fixed it for no charge.
Mike A.
5 out of 5
5/17/2023
Brad delivered better than good service on my Shelby F150.
Douglas D.
5 out of 5
5/16/2023
Service completed quickly. Very happy
Rick J.
5 out of 5
5/13/2023
He did a great job! He fixed the problem.
Lynda W.
5 out of 5
5/11/2023
Bob Thomas’s team always go o above and beyond. Thanks for taking care of my vehicle.
Mike S.
4 out of 5
5/10/2023
Steve Robb, best salesman ever...
Dimension Ford.
5 out of 5
5/8/2023
Thank you Bob for the great service
Barbara U.
5 out of 5
5/5/2023
Thank you
Kenneth S.
5 out of 5
5/4/2023
Very knowledgeable and all the techs are professional
Gary G.
5 out of 5
5/4/2023
Much better than bob Thomas north
Catherine B.
5 out of 5
5/2/2023
Very kind and personable
Christine H.
5 out of 5
5/2/2023
He was awesome. Friendly and easy to speak with. We have always had great experiences with the service department as everyone makes you feel welcome
Gregory F.
5 out of 5
5/1/2023
They did a very good and quick job I was pleased
Jenise D.
4 out of 5
5/1/2023
Super quick oil change and tire rotation.
Nichole F.
4 out of 5
4/28/2023
I appreciate Derek taking care of my concerns finally. Although it was not my requested outcome, I’m glad to be done dealing with Bob Thomas North. Terrible experience buying a car that we ended up trading after only owning for 14 months. Many issues with the vehicle but this has nothing to do with Derek.
Brad R.
2 out of 5
3/16/2023
Not allowed to use Ford points
Susan H.
5 out of 5
3/13/2023
Fast and friendly service. Curtis runs a well oiled operation.
Tom S.
3 out of 5
3/11/2023
Curtis is great - nice to have somebody you can count on!
Cathy G.
5 out of 5
3/10/2023
Curtis very helpful and kept me informed.. shuttle driver extremely personable and courteous!! Thank you!!
Karen B.
4 out of 5
3/9/2023
I came in to ask a question about a piece of mail that I didn't understand and make an appointment for my car while I was there. Curtis had an opening and my car received service. I was surprised but thankful that I didn't need to make another trip. Thank you Curtis Smith.

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