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Real Reviews From Verified Customers

Service Center Review Summary

5 star 604 reviews 60%
4 star 238 reviews 24%
3 star 31 reviews 3%
2 star 56 reviews 6%
1 star 82 reviews 8%
Review Us
Melvin H.
4 out of 5
11/11/2022
quoted 20 minutes for recall repairs. took less than 30 so very satisfied.
La Rhonda.
5 out of 5
11/11/2022
Thank You For All You Do!! I Truly Appreciate You!!
Marilyn J.
5 out of 5
11/11/2022
Ok
Floyd S.
5 out of 5
11/11/2022
All good! Thanks!
Margaret W.
4 out of 5
11/9/2022
Curtis is the best!
Margaret H.
4 out of 5
11/9/2022
????
James W.
4 out of 5
11/5/2022
Always enjoy my Saturday visits at Bob Thomas.
Cathy G.
5 out of 5
11/5/2022
Your staff was friendly and very personable! Just nice folks all around!!
JOHN L.
5 out of 5
11/2/2022
The job was completed well.
SEAN M.
5 out of 5
11/2/2022
The service team was courteous and professional. They have earned my future maintenance service points.
Debra C.
5 out of 5
10/31/2022
Thank you, very professional and accommodating.
Christopher S.
5 out of 5
10/27/2022
Fantastic y’all exceeded my expectations in every way possible!! Thank you for caring greatly for your customers and treating them with loads of respect.
Kevin C.
2 out of 5
10/27/2022
The service rep did his job. But Ford is a big let down with how they are handing this whole transmission issue in those Focus cars and that dual clutch junk. I used to be a Ford man. Now I won't touch another one. It's going to be a Honda or Toyota from know on.
Young H.
4 out of 5
10/27/2022
Always reliable!!!
James K.
5 out of 5
10/25/2022
I was very pleased with everyone today
Margaret H.
5 out of 5
10/24/2022
Curtis is always helpful - on the phone and at your location!
Cody L.
5 out of 5
10/24/2022
Very pleased!
Krystal W.
4 out of 5
10/18/2022
Curtis was helpful and knowledgeable about all that brought us to the dealership. It was a pleasure to do business with Bob Thomas Ford
Mike M.
5 out of 5
10/17/2022
Great job. Always friendly and helpful.
Kevin B.
3 out of 5
10/13/2022
Repaired recall on short notice due to last minute vacation! Very satisfied.

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