About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 604 reviews 60%
4 star 238 reviews 24%
3 star 31 reviews 3%
2 star 56 reviews 6%
1 star 82 reviews 8%
Review Us
Debra B.
1 out of 5
9/14/2022
No communication. Had the car for weeks. I took a picture of the odometer when I dropped it off and will be comparing the mileage. I STILL FO NOT HAVE MY CSR! You did not call me back when you said you would (multiple reined )!
Anne M.
5 out of 5
9/13/2022
Very satisfied with the service. The shuttle service is very helpful.
Barbara B.
5 out of 5
9/10/2022
Always good service
Gary M.
1 out of 5
9/10/2022
You did not fix my radio, just gave it a bandage.
Karla G.
5 out of 5
9/9/2022
I was very pleased that my vehicle was finished in a timely manner. Thanks to Curtis.
Walter S.
4 out of 5
9/9/2022
Curtis was able to get my truck in ahead of schedule and repairs got done cheaper than quoted and I was able to get it back quicker than expected.
Steve P.
5 out of 5
9/8/2022
Curtis is fantastic great service
**** D.
5 out of 5
9/8/2022
Mercedes was great to work with!
Sara S.
5 out of 5
9/1/2022
Very friendly staff, professional and got the issue fixed quickly!
Steve K.
5 out of 5
8/31/2022
Your people at the service desk in the garage are the best
Greg C.
5 out of 5
8/31/2022
No hassle Nice staff Curtis great service manager
Keith P.
1 out of 5
8/31/2022
I scheduled an appointment It took 2 hours and 15 minutes to get an oil change and tire rotation. I would have dropped off the truck if I knew it took this long.
Terry W.
5 out of 5
8/30/2022
Good job
John Z.
5 out of 5
8/26/2022
Excellent service as usual from Curtis and all the staff at Bob Thoms!
David I.
5 out of 5
8/25/2022
My experiences with Bob Thomas Ford West have always been top notch.
Jacqueline D.
2 out of 5
8/25/2022
What I wanted was to trust that I would leave the service department with gray confidence of placing my car back on the road. However, i was able to catch the attention of many of the staffers, of my desire to receive the type of service that left a customer satisfied that the problem was addressed by the knowledgeable service person. I look forward to developing a great relationship with Curtis and his staff members.
Lex H.
4 out of 5
8/24/2022
Times are tough but the service I receive from Curtis is always easy.
Jeffrey K.
5 out of 5
8/24/2022
Great service
Paul W.
5 out of 5
8/23/2022
Always a good experience
Julie H.
4 out of 5
8/23/2022
Curtis is a pleasure to work with. We bring our cars out to him vs the one on colesium which is closer to our home Bc of him

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.