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Real Reviews From Verified Customers

Service Center Review Summary

5 star 607 reviews 60%
4 star 238 reviews 23%
3 star 32 reviews 3%
2 star 56 reviews 6%
1 star 83 reviews 8%
Review Us
Steven C.
5 out of 5
9/1/2021
Curtis is very professional
Karen G.
4 out of 5
8/30/2021
They are very kind helpful and understanding
Margaret T.
3 out of 5
8/30/2021
Parts had to be ordered and came in within a week
CHARLES C.
5 out of 5
8/27/2021
Great service and a great Team. We appreciate Curtis and Tim taking care of our vehicles.
Katie C.
5 out of 5
8/26/2021
He was very helpful and friendly. A pleasure to work with. Thank you!
Mike S.
5 out of 5
8/26/2021
Curtis is always welling to help.
Brook F.
5 out of 5
8/25/2021
Curtis is always helpful and professional. I really appreciate the customer service he provides.
Terry W.
5 out of 5
8/25/2021
Fast good service
Pat G.
4 out of 5
8/21/2021
Overall I had a great experience and was pleased for how quick everything was taken care of with my recall on the airbag change. The guys were all pleasant there during my time of waiting and took care of every need or concerns I may have had about my car
Margaret T.
1 out of 5
8/21/2021
My part had to be ordered with an unknown time frame. So I will need to be returning sometime and I can't utilize my tailgate until then
Michael V.
5 out of 5
8/20/2021
Tim was able to work me in for my Edge service and follow up with me so I could keep my other afternoon appointment. He went over with me on future repairs and got me on my way as he had promised. This is what customer service is all about, thank you to the mechanic I talked with and to Tim.
Scott G.
5 out of 5
8/20/2021
Curtis is very knowledgeable and professional. Always explains problems and options.
Jim C.
4 out of 5
8/20/2021
Fast complete service.
Steven M.
5 out of 5
8/19/2021
Curtis smith is top shelf knows instinctively how to handle all our service needs thanks!
Daniel B.
5 out of 5
8/18/2021
Curtis is always great. Thanks for helping me out in a pinch when you guys were busy. Dan
Margarette L.
4 out of 5
8/17/2021
I called him today and he got me right in. It was finished very quickly as well.
Chad H.
5 out of 5
8/14/2021
Mr. Smith always does a great job. He scheduled my appointment as I needed in the time crunch I as under. Thanks
Angel D.
4 out of 5
8/13/2021
The service was less han quoted
John S.
5 out of 5
8/13/2021
Excellent service and timely
Glenn C.
5 out of 5
8/12/2021
Great Service, Great Professionals, and a totally satisfied customer. Thanks to the whole Bob Thomas Team. Have a great week!!!

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