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Real Reviews From Verified Customers

Service Center Review Summary

5 star 607 reviews 60%
4 star 238 reviews 23%
3 star 32 reviews 3%
2 star 56 reviews 6%
1 star 83 reviews 8%
Review Us
ROBERT D.
5 out of 5
6/29/2021
Thanks Curtis. Great service as always!
Eldon M.
5 out of 5
6/27/2021
Great service
BURTON V.
1 out of 5
6/26/2021
Expense was out of control. They attempted to charge me for studs They broke. I still find it hard to accept that the catalytic converter failed immediately after they worked on my vehicle
Marcus U.
4 out of 5
6/25/2021
Problem was precisely identified & diagnosed. Parts came in sooner than expected. Work was completed in timely manner.
Renee L.
5 out of 5
6/25/2021
VERY SATISFIED!!
Harrison G.
5 out of 5
6/25/2021
Curtis Smith is an excellent service advisor. He has always taken care of me. I trust Curtis
Margaret T.
4 out of 5
6/25/2021
Completed in estimated time. Call to inform me when service had been completed
BRENDA W.
5 out of 5
6/25/2021
Very professional and nice. I called back with questions and he nicely explained the repairs to me a second time.
Timothy D.
1 out of 5
6/24/2021
I’ll not be coming back
LEX H.
4 out of 5
6/23/2021
I love this dealership. The service staff down to my courtesy driver have been great. I frequently recommend people at work to use the services!!! Great job and great communication.
Chad N.
4 out of 5
6/22/2021
Travis is a rock star. His excellent communication is the reason that I will work with him for my service needs. I will also look to buy my next Ford from the dealership because of him.
Kierstin D.
4 out of 5
6/22/2021
Travis Cox is the best service advisor ever. 10/10 would recommend. Will be back in 6 months for another oil change.
Stephen S.
5 out of 5
6/21/2021
Travis did excellent!!!!
Timothy S.
4 out of 5
6/21/2021
I brought my explorer in with a nail in the tire. They had it fixed and I was on my way again within a half hour. I was very happy with their quick and friendly service!!
Diana Q.
5 out of 5
6/21/2021
He’s awesome
Doug D.
5 out of 5
6/18/2021
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James M.
5 out of 5
6/18/2021
Curtis always does a great job, professional and makes sure I am completely satisfied! Well done!!
Burton V.
3 out of 5
6/18/2021
My experience with transmission flushes is not good. I hope this does not affect the life of my transmission. Usually the transmission fails two to six months after a flush. Has happened on four vehicles
Terry H.
4 out of 5
6/17/2021
Happy to have the warranty work done.
Tom B.
4 out of 5
6/17/2021
Don't plan on anyone else work on my explorer

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