Geoffrey is the best service person I have worked with.
He is very pleasant and friendly and informative. 3 pluses!
Anytime I come in for any type of service, he is always happy to help and
always has a smile. Thank you Geoffrey and keep smiling!
I live in Long Beach and would not go anywhere other than Scott Robinson Service Center in Torrance, CA.. I know I will receive the very best service with Mike Sakamoto and Daryl, the manager. If they were not there, I might choose a Honda center closer to Long Beach.
Geoffrey is great!
The whole experience was very good. They are doing a great job making customers feel safe during this Covid
Mike has always been very professional and p
atient with me over the years. He is the one that I look to when I come in for service.
Geoffrey did a great job and was very professional. Thank you
He was very good. We received timely service.
Kept me well informed on the progress of my vehicle. Very pleasant to work with. Thank you.
Good job Mike. Thanks for your efforts!
I got the following instructions to add the CD from American Honda:
Press and hold the audio unit power button for 2 seconds to restore the audio and navi (if equipped) system functions.
1. Go to the Dealer Diagnostics screen: Press and hold the volume knob, Day/Night icon, and Home at the same time. The Dealer Diagnostics screen will appear.
2. Select DETAIL INFORMATION & SETTING.
3. Scroll down and select HARDWARE AUTO-DETECT. A Loading screen will appear.
4. Once the system detects the CD player, it will turn green. Then, press APPLY.
5. The Align System Application from Factory Setting information is done pop-up will appear. Press OK.
6. Next, The system will be restarted. Is this OK? pop-up will appear, select Yes.
7. After the system restarts, it will return to the Home screen. Select All Apps.
8. From the All Apps screen, locate CD and select it in the Show on Home column. It will then appear on the Home screen.
Geoffrey is a pleasure to work with. He always explains the work performed. He also attempts to schedule visits that are the most convenient to the customer.
Excellent care and clear communication from Mike. The whole staff there is excellent and friendly.
Geoffrey Viray is very customer service oriented, conscientious, and always
pleasant and helpful.
I always get timely service at SR. there are about 5 ladies in my group who all go to SR. I even swap vans with my daughter in ClRemont so I can take her van to SR.
Mike did a great job helping me!
Geoffrey is smart, courteous and efficient. You are lucky to have him as an associate !
Geoffrey was very professional and reliable, as usual, he is the best!
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