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Real Reviews From Verified Customers

Service Center Review Summary

5 star 747 reviews 63%
4 star 248 reviews 21%
3 star 26 reviews 2%
2 star 98 reviews 8%
1 star 68 reviews 6%
Review Us
Ann Marie.
5 out of 5
9/25/2021
Nicole is friendly helpful and knowledgeable !
Trevor P.
5 out of 5
9/24/2021
Nicole was super professional and nice! Perfect experience!
Maria R.
5 out of 5
9/23/2021
Professional and efficient. Thank you again!
Gino C.
5 out of 5
9/23/2021
5 stars
Julio M.
5 out of 5
9/22/2021
I had a great customer experience.
Thomas P.
5 out of 5
9/22/2021
Please know that Nicole Joyner is absolutely a superior representative in the service department. I’ve had the pleasure to be assisted by her several times. Each occasion I was greeted with superlative and quick information that exceeded my expectations. Give her my regards and a raise in salary! Sincerely, Tom Perry
Luis R.
5 out of 5
9/22/2021
Jerrick was very professional and friendly. He also has a great sense of humor. He answered all my questions. Great guy!
Robert F.
4 out of 5
9/22/2021
My vehicle is a lease and we will be returning it early to purchase a 2022 Q5.
Laurane S.
5 out of 5
9/21/2021
Thank you for continued great service!
JOSEPH P.
4 out of 5
9/21/2021
NICOLE AND STAFF ARE ALWAYS COURTEOUS. EXCEPTIONAL EXPERTNESS IS THE NORM FOR NICOLE IN HANDLING ALL CONCERNS. THANKS TO MANAGEMENT IN REALIZING AND EMPLOYING THIS GEM OF A PERSON TO REPRESENT THE AUDI TRADITION FOR EXCELLENCE.
Richard F.
1 out of 5
9/21/2021
Sloppy service work was erformed and not performed. Interior sections of my car was left in back of the suv. It was nit until the Servivr Manager Iyar and the shop foreman Manny got involved did action occur. The constant turnover if service advisors amd technicians is deplorable.
Ralph S.
5 out of 5
9/21/2021
Excellent job thanks
Mary G.
5 out of 5
9/20/2021
Great service. Henry was my service writer
Marvin L.
5 out of 5
9/20/2021
Keep up the good work
LEON B.
1 out of 5
9/20/2021
I am still waiting for a call about the part they ordered for me. We have had some miscommunication with this process
Fernanda F.
4 out of 5
9/18/2021
Well Nicole was very helpful ahe texted back every time I had a question, way faster than going through the phone and receptionist then transfering the call
Rick Case.
5 out of 5
9/18/2021
Thank you for your service We are in the business your prompt respond was excellent
Trisha C.
4 out of 5
9/17/2021
Not ready for a trade but I would. Like to know
Luis A.
5 out of 5
9/17/2021
Great customer service
Andrew F.
5 out of 5
9/16/2021
Always a good experience.

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