Service Center

Real Reviews From Verified Customers

Mark H.
5 out of 5
6/11/2021
Thank you
Mary J.
5 out of 5
6/10/2021
Very professional. And got it done quickly
Shandreka H.
5 out of 5
6/10/2021
Mr. Everett always exudes stellar customer service while working efficiently!
Katrina R.
5 out of 5
6/10/2021
Very satisfied with the work always. Mr Harrison was very good at getting my car ready. Explain what was done again when I got it.very friendly.
CYNTHIA B.
5 out of 5
6/10/2021
Mr. Everett is totally professionalism. He takes great pride in his work and customer satisfaction. Thank You
Ericka B.
4 out of 5
6/9/2021
He kept me informed about what was wrong every step of the way. And he provided a ride for me to pick up my car. Very pleased.
BARBARA F.
4 out of 5
6/9/2021
He was very personable and delivered on his promise
NICHOLAS W.
5 out of 5
6/8/2021
Adam and his team are absolutely fenomenal people. They treated me with kindness and respect the second I pulled into the service bay and continued to do so throughout the repair process. Adam was especially very professional, and at the same time, felt like a friend I’ve known for a years! I’m very grateful for the work they’ve done for me and the comfort they’ve given me in knowing my vehicle is in excellent condition. Thank you to Adam and his team, and the rest of the Priority family in Newport News!
KIERRA J.
4 out of 5
6/8/2021
Mr Everett was very sweet he reassured me that my car would be ready in a timely manner I love his attitude as well very good customer service
Capricia H.
4 out of 5
6/7/2021
Everyone was excellent and thank you for helping me with the purchase of my vehicle.
Cynthia S.
4 out of 5
6/7/2021
Mr Harrison was very helpful and I thank him so much for his help and patience.
JUSTIN W.
2 out of 5
6/7/2021
Booked appointment for 0920, dropped car off at 0900. Thought I was being nice by leaving it and saying I would be back before 4pm to get it. It was a simple re inspection and changing of license plate lights. 3:45 pm and the vehicle was still untouched. Service like this is why I will never buy a vehicle from you and possible not come for service anymore. Vehicle was not done till 4:30 and y’all didn’t even start till I walked in to pick up up 7 hours later.
Michelle J.
4 out of 5
6/6/2021
Brandon was attentive to me, the customer. He was professional. He was great.
Alysia B.
4 out of 5
6/6/2021
Brandon was great and made sure I was updated on the service I needed to my vehicle. Thanks to whole staff for assisting me in the upkeep of my car.
Brian T.
4 out of 5
6/6/2021
Thank you for honest and straight forward service.
Linda H.
4 out of 5
6/5/2021
Mr. Brandon professional and has a pleasant spirit. Thank you Mr. Brandon for everything. Ms. L. Hatfield
Jazmyne T.
2 out of 5
6/5/2021
I was short changed $10 and after having 4 new tires replaced. I got in my vehicle the flat tire indicator was still on. I was told that I needed to drive the vehicle and it would go away. It’s been 24 hours and the indicator is still on
Cono C.
4 out of 5
6/4/2021
I have been having my 2015 Nissan Rogue serviced at your Dealership since 2015. I must say,Brandon is an asset to your service department. He was attentive,professional and polite as he answered my questions and concerns. A huge thank you Brandon!!! I also want to say the same about the mechanic that worked on my vehicle, Thank you to Isa as well!!! And thanks to the priority management as I have to say every service writer that I have dealt with since day one has upheld this same standard of excellence! Respectfully, Cono C
Larry D.
4 out of 5
6/4/2021
Our appointment went smoothly and on time
Kimberly M.
5 out of 5
6/4/2021
Very nice!

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