Items that are being fixed at the dodge place should have been done before we bought it. I brought the steering issue to your attention but nothing was done.
I am truly satisfied withe the service performed on my vehicle today. It was done in a timely manner. I appreciate Ashley and the service dept.for explaining to me the services performed on the vehicle. Job well done. Thank you all very much.
Nick is the best in the business. You’re fortunate to have a mechanic with his skill set and customer service ability.
I came for an oil change only and ended up with a bill of $125.00. Great people, but it looks like I paid for an 18 point inspection that I did not ask for and if I would have known there would have been a $14.50 labor charge to put in a $35.00 cabin filter, I would have done that myself. This was my first time getting an oil change here and if I bring my Edge back in next time, I will make sure that I ask more questions and get an estimate first.
Everyone did a good job ???? thank you ????
Travis is a very knowledgeable service member and when he doesn't know an answer he finds out. He is very polite and respectful of the customers and their requests. He is a great addition to the service team.
Dustin did a very good job Thanks
Timely and very professional
Devry has been great to work with. He has been on top of everything that needed to be done with our vehicle upon purchasing. A repair needed to be done on the air conditioning unit and the service department completed that repair timely. Greatly appreciate customer service at Decorah Auto !!
Good job, will make better decision when my lady gets home from New Mexico
Thanks for the great service at KAR. I always feel welcomed as a valued customer and know that my car will be serviced as I have come to expect.
Call me Travis ok other that work there not sure about them
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