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Real Reviews From Verified Customers

Service Center Review Summary

5 star 6781 reviews 66%
4 star 2153 reviews 21%
3 star 220 reviews 2%
2 star 562 reviews 6%
1 star 485 reviews 5%
Review Us
Frank C.
5 out of 5
3/9/2025
Great customer servaice.
John P.
5 out of 5
3/9/2025
We thank you and staff for being professional kind and efficient. Thank you very much
Alejandro H.
1 out of 5
3/9/2025
Forget to do oil change Tool it in for oil change and 2 recalls
Renee L.
5 out of 5
3/9/2025
She was great!
Luis M.
5 out of 5
3/9/2025
Great customer service
Kent K.
5 out of 5
3/8/2025
He is a great service advisor
Guadalupe T.
5 out of 5
3/8/2025
Thank you Eduardo very nice very good w customers
Patricia R.
5 out of 5
3/8/2025
Good service and friendly staff
Yesenia F.
5 out of 5
3/8/2025
Thank you Francisco! You are always very kind and know his job:)
William D.
4 out of 5
3/7/2025
Thanks Tony
William T.
5 out of 5
3/7/2025
Excellent
Jose A.
5 out of 5
3/7/2025
Muy buen servicio
Christopher B.
5 out of 5
3/7/2025
Rafael is a great service technician rep.. When providing services he does everything to ensure you are comfortable about your decisions you have make about the care of your vehicle. Thanks Rafael.
Adrian C.
5 out of 5
3/7/2025
Thank you Mr.Francisco your the best
Fredrick M.
5 out of 5
3/7/2025
Rafael went above and beyond to make sure that I was satisfied with my service. Treated my like family. Excellent example of customer service and care.
David K.
5 out of 5
3/7/2025
Excellent customer service
Gabriel F.
5 out of 5
3/7/2025
I always receive great service with ford at Cerritos. I will definitely be returning in the future for service.
Donald A.
5 out of 5
3/7/2025
Richard is very friendly and knowledgeable, the job was done on time and very nice.
Haley T.
5 out of 5
3/6/2025
N/A
Barbara E.
5 out of 5
3/6/2025
Again the service was exceptional. He was fast, efficient, friendly, courteous, and very knowledgeable so knowledgeable. I even told other customers to ask for him by name Rudolph, of course not rowdy Rudy. Lololol

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