Explained amount of work to be completed , detail cost report was provided, always exceeds customer satisfaction. Job well done
Excellent service in and out fast! Very satisfied!
Savannah was awesome! I’ve been coming to this service center for about 2 years now and this the first time I got to work with her. I put my Bronco through the wringer and the service I need for it can be a little more complex than your average customer but her flexibility and friendliness made the whole experience much more pleasant. Appreciate the entire Norm Reeves team and all the hard work!
Updates are always provided based on the vehicle needs and the staff members are amazing! Excellent customer service is always provided!
Francisco is the best for getting me in and out quickly and happy each and every time.
Took it in with a sunroof problem on 2/6/25 it did not get resolved until 2/24/25 reason was the part was not available it took 18 days with out a car with the only recourse to pay for reassembly of the vehicle then when the part would be in I would have to pay again for the labor. That was changed after getting upset, a loyal customer should not have to go through that.
No comments at this moment
Completely satisfied, fast response and very communicative.
I would recommend anyone to this facility.
Thank you so much!
Eduardo is excellent at taking care of the customer.
Thanks to Mrs. Crystal Rivera for her kindness and professionalism. Every time makes a great impression in Ford.
First time clients at your service center and Ralph Was very professional, made sure my husband truck was well serviced
Your service center so far exceeds my expectations!
Will definitely come back for ALL my Lincoln needs!
Yes Mike was extremely helpful he took very good care and answered all my concerns thank you
Savannahs was very courteous and informative, keeping me up to date on the progress of the maintenance on my car. She explained it all very clearly.
Enjoyed the experience and the concierge pickup service was very convenient. Thanks again for the fantastic service
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