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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3070 reviews 67%
4 star 894 reviews 20%
3 star 77 reviews 2%
2 star 287 reviews 6%
1 star 227 reviews 5%
Review Us
Gabrielle V.
5 out of 5
1/26/2025
Jimmy was great! :)
Amanda C.
5 out of 5
1/25/2025
Great experiment. Excellent communication.
Gregory S.
5 out of 5
1/25/2025
Josue was very professional and did a great job. Thanks.
Anna P.
2 out of 5
1/25/2025
Bad service specially for customer that purchased vehicle at your place that has problems non stop
Xavier S.
5 out of 5
1/25/2025
???
Dajane R.
5 out of 5
1/25/2025
Renato was fantastic! Super honest and open to answer all my questions (I’m not the most knowledgeable about cars) I’ll definitely be back!
Patricia M.
5 out of 5
1/24/2025
Punctual Completely satisfied
Capri B.
5 out of 5
1/24/2025
Excellent customer service
Carol N.
5 out of 5
1/24/2025
He was great, Thank you!
Theresa K.
5 out of 5
1/24/2025
Everyone that helped me today Rigo and Aaron? Bet my efficient and nice. Experience was all really great! Thankyou!
Loren L.
5 out of 5
1/23/2025
Renato was first rate. Knowledgeable and excellent communication. A valuable contributor to the Norm Reeves team!!!
Nicholas J.
5 out of 5
1/22/2025
It was very easy and staff very nice
Sean K.
4 out of 5
1/22/2025
I call Josue my service advisor I only trust this guy with my vehicle gets my car in and out on time everytime! Gives plenty of updates and options always a pleasure working with him 10/10
Jim C.
1 out of 5
1/22/2025
I am beyond frustrated with the the lack of support with our squeaking/gurgling sounds coming from our brakes. The dealership will not address the issue which is referred as being “normal”. The following video is what I experience everyday leaving my house, dropping off and picking up my kids from school, etc. The service team supposedly cleaned the glaze from the brakes and rotors. However, there is no mention of this on my work order summary. The only note is that “no work performed” on brakes and rotors. https://youtube.com/shorts/ZnzQbqChUwM?si=t0RZEZO1nyToWHRt
Venkata K.
3 out of 5
1/21/2025
There is an opportunity to improve the courtesy and customer service. Car wash service was down second time .
Neda M.
5 out of 5
1/21/2025
Jimmy took great care of me, as usual! Big shout out of gratitude!
Diane G.
5 out of 5
1/21/2025
Great Job. Thank You.
Pierce/Andrew S.
4 out of 5
1/21/2025
Explained lots of things!
Tae C.
5 out of 5
1/21/2025
Josue was absolutely excellent
Alan A.
5 out of 5
1/19/2025
Jimmy was great!

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