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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3072 reviews 67%
4 star 894 reviews 20%
3 star 78 reviews 2%
2 star 287 reviews 6%
1 star 227 reviews 5%
Review Us
Pierce/Andrew S.
4 out of 5
1/21/2025
Explained lots of things!
Tae C.
5 out of 5
1/21/2025
Josue was absolutely excellent
Alan A.
5 out of 5
1/19/2025
Jimmy was great!
Steven H.
4 out of 5
1/19/2025
Jimmy is great
Debra C.
5 out of 5
1/19/2025
Jimmy was very nice and helpful.
David S.
5 out of 5
1/19/2025
Thank you!
Ariana B.
5 out of 5
1/18/2025
Josue was great! Very kind and explained everything well.
Pinar O.
5 out of 5
1/18/2025
Josue was so helpful.
Vafa M.
5 out of 5
1/18/2025
Excellent service. I appreciated my agent explaining everything to me and getting the service done fast.
Danielle G.
3 out of 5
1/17/2025
The only thing was my car was supposed to be done at lunchtime and I never received a call stating it would be later. I had to call for an update at 2:30. Better communication would be good Also they didn’t wash my car.
Johnnie G.
5 out of 5
1/16/2025
Very friendly and knowledgeable. Appreciated the level of service he provided.
Richard H.
4 out of 5
1/16/2025
The service team was again excellent. My only suggestion would be to turn down the music or move the speaker from being directly above your business work area to another spot.
Dimitri R.
5 out of 5
1/16/2025
Very professional and efficient!
Teresa M.
5 out of 5
1/16/2025
Very smooth & efficient service. Customer service is better & better.. Thank you .
Christmas S.
4 out of 5
1/16/2025
What an excellent service. Renato Rodriguez even called someone from the body shop to give me an estimate on paint job without me driving to the shop. Thank you so much for making me feel special. I never dread coming to your store for anything because I always leave happy.
William V.
5 out of 5
1/16/2025
Excellent service and prompt service
Noah F.
5 out of 5
1/16/2025
Jimmy **** is a huge asset. He is kind, professional, honest, and extremely helpful. He got our 2023 Tiguan all taken care of in a very timely manner. Thank you Jimmy!
Hong K.
5 out of 5
1/15/2025
Everything is good
Antonio S.
4 out of 5
1/15/2025
like working with NR VW service they are very helpful. jimmy **** helped me put my car back in shape, safe and sound! they are down to earth people! like working with them!
Senor A.
4 out of 5
1/15/2025
From my first contact with the receptionist to dealing with Jimmy, the experience was first rate. I live in Echo Park and I wished that I lived closer to your dealership. Thanks for such a great experience.

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