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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1744 reviews 66%
4 star 601 reviews 23%
3 star 92 reviews 3%
2 star 109 reviews 4%
1 star 96 reviews 4%
Review Us
Diane B.
4 out of 5
1/14/2022
John was very sympathetic to the reason couldnot purchase a new vehicle o to my failing eyesight and I appreciated this??
Charlene B.
2 out of 5
1/14/2022
Maintenance needed notification was left on after service. My husband finally saw a video on line that demonstrated how it could be reset. This saved an additional trip for service to get this reset. But it took him several tries and a lot of time. Other than that I am completely satisfied with the work done.
Truc D.
5 out of 5
1/14/2022
Thanks
Steven L.
5 out of 5
1/14/2022
Thank You John.
Cheryl J.
5 out of 5
1/14/2022
Wonderful service e and customer attention.
Chuck R.
1 out of 5
1/14/2022
Two hours to get oil changed and tires rotated is too long while I waited for my car!
Sally N.
4 out of 5
1/14/2022
Is there no longer a complimentary car wash at time of service?
Scott B.
4 out of 5
1/13/2022
John seemed like a nice guy. Did what he said he would do.
George M.
5 out of 5
1/13/2022
very helpful and knowledgeable. thanks george
Douglas M.
5 out of 5
1/13/2022
John Silva provided excellent service!! I was very satisfied.
Elizabeth D.
3 out of 5
1/13/2022
Although you were extremely busy on Tuesday I was dealt within a reasonable amount of time. After a couple of hours it was deemed that because of a personal situation in that I could not leave my sick husband any longer John suggested a loaner car. I picked up my vehicle the next afternoon. He remembered that I had my husbands wheelchair in auto and offered to get it out for me. As a full time Florida resident and customer who purchased my auto from you and have continued to have maintenance checks I don't think I would schedule when "snowbirds" have arrived and make wait times longer!!
Amelia B.
5 out of 5
1/12/2022
John and guys in shop were super professional and pleasant rare these days 5 stars
Lynn S.
5 out of 5
1/12/2022
Tyler was very professional and courteous.I look forward to using him again in the near future.
Darryl N.
5 out of 5
1/12/2022
I really like you guys.
Paul G.
2 out of 5
1/12/2022
I had a 10:15 appointment the car was still in line at 11:15 l I thought you were going to perform a car wash? if you did why did you leave all the dirt on the car and oily hand prints on the door. I talked to the manager and he said you might wait that long at the MD office, but let me remind you that you guys are not Doctors!
Stephanie J.
5 out of 5
1/11/2022
I want to thank Terrel once again for his phenomenal customer service skills! Thank you Terrel! You have made me a loyal Norm Reeves Honda customer....
Anthony M.
5 out of 5
1/11/2022
Tyler was excellent he went out of his way to accommodate us. Thank you Tyler and the Honda team for all there help.
Dan .
4 out of 5
1/11/2022
Terrel was very professional and respectful. He did a very good job explaining the issues found in the service inspection and next steps. Everything went smoothly and I feel well informed and prepared for next steps.
Stan C.
5 out of 5
1/11/2022
Friendly staff, fast efficient service. Thanks
David B.
5 out of 5
1/11/2022
Yes I had excellent service I hardly recommend you very much thank you very much

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