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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1744 reviews 66%
4 star 601 reviews 23%
3 star 92 reviews 3%
2 star 109 reviews 4%
1 star 96 reviews 4%
Review Us
Connie F.
5 out of 5
1/11/2022
Excellent service
George Y.
5 out of 5
1/11/2022
Went well.
Mary F.
4 out of 5
1/8/2022
TERRELL SYLVER HAS HELPED ME BEFORE. HE IS VERY POLITE AND SHOWED ME FEATURES ON MY VEHICLE. TERRELL IS AN ASSET TO NORM REEVES HONDA AND HAS A PERSONALITY SUITED FOR REPRESENTING HIS EMPLOYER ERY WELL.
Betty H.
5 out of 5
1/8/2022
It is always a good experience at Norm Reeves Honda Service.
Leonard C.
5 out of 5
1/8/2022
Always helpful courteous, professional
Mark G.
5 out of 5
1/8/2022
Excellent professional service!
Patricia S.
4 out of 5
1/8/2022
Terrel is always polite, friendly and professional. I asked him a few questions regarding price and how long the service would take. He was right on point! I trust Norma Reeves and Terrel to take care of me because I’ve been customer for several years. So far, never disappointed so I’ll keep coming back! Great job Terrel and Honda! See you next time my car needs service. Happy New Year to all ! Patricia S
Brian .
5 out of 5
1/8/2022
Terrell Sylver was very professional. It was a pleasure working with him.
Sherri H.
5 out of 5
1/8/2022
Terrel and Jamie provided excellent service.
Teresa V.
5 out of 5
1/8/2022
Great job as always. Thanks!
Roy K.
5 out of 5
1/7/2022
John was very professional and courteous
Denise C.
4 out of 5
1/7/2022
John kept me informed on the service of my car. He even quickly brought the Service Technician over when he needed to reset the maintenance settings.
Daniel H.
5 out of 5
1/7/2022
I had two cars taken care of today, both Service managers John and Terkel were outstanding, professional and efficient
Sylvia V.
5 out of 5
1/6/2022
Ok, will look forward to email. Thank you for taking the car in without appt. Tyler Smith was very helpful.
Timothy R.
5 out of 5
1/6/2022
Very good experience, courteous, prompt, professional ????
Gary K.
4 out of 5
1/6/2022
I was not aware of emails being sent during the time of service. I found after the fact that there was a "yellow" status on my coolant. Had the communication been by text, I would have been aware that there was an additional service I could have had done while I was there. I will have the service done during my next visit, but being informed when checking in would have been appreciated. Overall, though, I have been satisfied with your service.
Brenda P.
5 out of 5
1/6/2022
Friendly service…,clean business.,,
Donna D.
5 out of 5
1/5/2022
Great customer service
Kym S.
4 out of 5
1/5/2022
Tyler made the entire experience from the initial phone call to picking up my car wonderful. He was professional knowledgeable and extremely personable this was probably the best visit I’ve ever had there and the best experience. I certainly will fill out a survey
Fay L.
5 out of 5
1/5/2022
Terrel did an exceptional job. He kept me informed throughout . Great job!!

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