Qvale Motors is outstanding . High quality service. Thank you
Everything went so smooth
Yourself and Alex are exemplary in managing the customer experience. It doesn't get better than this.
Please keep up the great work and the incredible customer service you give! You folks are Truly awesome! Thank you.
There is no proper process to drop your car, no one comes to take your keys or tell you where to go next. Once you are in there, then he get better, but my car is still not functioning as designed. The auto shut on/off never works.
My rear window is cracked by you of someone , , i will there soon to show you ,
Daniel really explained well on how he went about with diagnostics, correct issue and made sure my SUV was functioning well before it was handed back to me. Rest of the crew from service desk to car wash do their jobs well.
The problem was not fixed and I’m taking it back on Wednesday. Not off to a great start!
Excellent in every way!!!
Asti, our salesperson, made the best experience in purchasing a new car. What made her stand out compared to previous car purchases is I didn't feel pressured but felt she genuinely cared that I got a car I really liked, no matter where I purchased the car versus jut making a sale.
Everyone was courteous, friendly and helpful. I also got a tutorial on the navigation system.
We were told the second key will show up the next day. It’s been more than a month and we still don’t have our key
These guys were great. Especially with these times and the show room under construction they were great
Our sales rep was non responsive and was not honest about our trade in. When pressed on it, stopped responding.
My serviice required message has been coming on since the service. I assumed the car was serviced as well as the certified inspection done on the vehicle for the sale. Was the car serviced? How was it smogged with the service reminder message? Does it need to come back in for a service or was this done during the “service and certified vehicle inspection “? Please let me know.
Thanks, David
We have had nothing but 5 star service from Alex and the whole team at Livermore land Rover/Jaguar. I don't hesitate recommending them to family and friends.
Very poor customer service & not responsible for the bad service provided by dealership!
The service team continues to be very efficient and professional, and meets all my expectations.
I am 100% satisfied with Daniel's service today.
Very satisfied with kind service
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