Service Center

Real Reviews From Verified Customers

Kwame A.
5 out of 5
11/17/2020
Alex is nothing but the best service advisor. I have always been satisfied with his customer service.
Grace W.
1 out of 5
11/17/2020
I was promised my car one day and it was not done. This went on for a few weeks. I dont know why i had to call him each day in order to find out the status of my car. If i didnt call one day then i wouldnt know what was going on, whether i was receiving my car or not.
Vladimir N.
2 out of 5
11/16/2020
I have been attended Service 3 times For the last 3 Weeks: Alex with his team did not fix my car , but had promised!!! Same problems and a lot of charges for not what I had been requested!
Kevin C.
5 out of 5
11/14/2020
Overall, The service provided was Excellent. Ben was very professional and knowledgeable and he sent out timely service updates. The only complaint would be the construction making it a bit challenging trying to enter and exit the premises without damaging your vehicle. Thanks again!
Kimberly F.
2 out of 5
11/14/2020
Overall, satisfied with the replacement of both batteries, prices were a bit high. Ben, my contact was very insightful and kept me updated which is more than I’ve received in past visits. Not happy with the drivers side mirror repair. Which whistles when the arm extends. Was told by Ben that the tech didn’t experience the whistle but did clean any dirt and debris that may have caused this. My car was washed but was left with a lot of dirt on the drivers side floor and side panel caused by someone there.
Shela C.
5 out of 5
11/12/2020
I always receive great service from Alex.
RAUL P.
4 out of 5
11/12/2020
So far after the second time I brought the car for service everything is working fine.
Erik J.
4 out of 5
11/12/2020
Alex Nocon is the reason i come to livermore landrover. Excellent amd professional. Helps with every aspect of servicing, plus Q and A with him is outstanding.The most valuable person in the building my opinion. All my best wishes Erik J
Jennifer R.
5 out of 5
11/6/2020
Helpful friendly staff
Graeme W.
5 out of 5
11/6/2020
As always, Daniel took the time to understand what I needed and kept me well informed with the progress.
Sukhveer S.
4 out of 5
11/5/2020
It was great to work with Chris and Frank. They made car buying process very easy. Both Frank and Chris provided detailed information on the car and provided good guidance on type of warranty recommendations. Communication thru text, over the phone and in person exceeded expectations. Great professional and pleasant attitude. Chris came on his day off to hand us the keys. My wife, kids and I, we all had great time at Land Rover Livermore. I look forward to same experience with service and costumer care departments. Thanks Chris and Frank!
BEERA K.
2 out of 5
11/5/2020
Please check with your staff . They are Treating very bad. Please my humble request 3 people names. CINDY. MIKE. ALEX. Please Kick them out form work. Please call me ****-****-xxxx. If you guys have any questions These three people make big Troubles with Jaguar company some body will sue if you like keep these three guys they don’t nice with costumes. People spend lots of money. Even i buy 2. Cars ???? from you guys they don’t give good service if you need more Bussnes please take serious exertion Cindy. Mike. Alex. Any questions please call me any time. Thank you so much. Have a good day.
SVETLANA U.
2 out of 5
11/5/2020
Worst service department ever
SIMON L.
2 out of 5
11/4/2020
No sure.
Francisco P.
1 out of 5
11/3/2020
I am not satisfied. I took the vehicle twice for the same issues.
Azar A.
1 out of 5
11/2/2020
John is horrible
Samer N.
5 out of 5
10/31/2020
Daniel did a great job
Nicole S.
5 out of 5
10/30/2020
Great service whenever I come in! LOVE JLR!
Louis M.
4 out of 5
10/30/2020
Great follow up to resolve the issue.
Agostino R.
5 out of 5
10/30/2020
Thanks for the great service

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