100% Nancy went up and beyond!
Service was great, thank you!
Joshua Choy was extremely professional, communication was timely, and went the extra mile in customer service.
Ismael was gracious, knowledgeable, and very efficient. I am lucky to have him helping me.
Service department was excellent. Sales staff was horrible! My wife wanted information on why the Audi Connect keeps saying there was an error downloading. Service rep said she needed to talk to sales. First Nick was helpful and said someone would help her. The person that arrived to “help” told my wife he “sells cars, not support a third party app”. Gave her a number to call and rushed off. Wow. Horrible customer service. My wife didn’t get his name, about 40, medium build. We really would like some “real” help. Can someone call me? ****-****-xxxx.
We were very happy with all the staff. Also, we appreciate their measures in wearing masks and distancing.
Nancy is very professional and helpful. Always responsive. Very happy with the service experience.
I am looking at several makes of cars as my lease ends june, 22. Audi is one of them. Too soon to talk with salespeople. Joshua Choy was outstanding and took ownership of my concerns and solved within a short period of time. Thank you
I had wonderful prompt service.
Great experience as usual! I appreciate all of your wonderful help
with my car. Very nice and friendly staff!!
The people working the service desk were extremely helpful and kind.
Fantastic experience with Ismael. Took great care of me and made sure the visit was a quick and easy. Will definitely return
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