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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3404 reviews 65%
4 star 1335 reviews 26%
3 star 78 reviews 1%
2 star 221 reviews 4%
1 star 184 reviews 4%
Review Us
Tina J.
4 out of 5
12/12/2023
It was very convenient to have someone pick up my car and then bring it back it let me get my car in a lot sooner
Debbie S.
5 out of 5
12/11/2023
Sal knocked it out of the park this time! I so appreciate that he helps me prioritize repair projects within my budget. This is not an easy task but Sal is very good at it. Thank you SM Ford for your great staff and service. Best regards, Debbie S
Cathlyn H.
5 out of 5
12/10/2023
Very happy with my service. The staff members were very friendly and respectful
Bobbi W.
5 out of 5
12/10/2023
Quick, honest and simple Exactly what I needed
Lawrence M.
4 out of 5
12/10/2023
Can’t get any better
Edward M.
5 out of 5
12/9/2023
Fred is totally committed to his service job .
Bob P.
5 out of 5
12/9/2023
Clare was great!
Nash S.
5 out of 5
12/9/2023
As always , Migul always on the top of each concern I had/have and target is always met No doubt your back door techs are well trained Thanks to all Happy holidays
Daniel P.
5 out of 5
12/9/2023
Always a pleasant experience from start to finish. Thankyou
Robert H.
2 out of 5
12/8/2023
I was disappointed to learn that the system Ford uses to fix the SYNC recall issue went offline after making arrangements to bring my Explorer ST in for service. My Service Advisor, Sal kept me informed and did all he could to minimize the inconvenience.
Sina Z.
5 out of 5
12/8/2023
Sal and Danny did a great job always happy bringing my vehicle to them
Gary C.
5 out of 5
12/8/2023
Sal was great.
Alessandro C.
5 out of 5
12/8/2023
Clare was so helpful by answering my questions and explaining what needed to be done.
Elizabeth W.
5 out of 5
12/8/2023
Great service - very thorough. You’ve been my ‘go to’ dealer for years. Sal was very professional and kept me informed throughout. Thank you!
Shyanne B.
5 out of 5
12/8/2023
Thank you Miguel! Thank you for your excellent customer service, communication, kindness and helpfulness. Always a please to work with.
Jim T.
5 out of 5
12/8/2023
Great service!!!
Brian V.
4 out of 5
12/8/2023
Clare is awesome
James A.
5 out of 5
12/8/2023
Everyone was very professional and effective. It was an all around great experience. Thank you.
Jon M.
5 out of 5
12/7/2023
Clare was awesome, very pleasant and responsive.
Buddy L.
5 out of 5
12/7/2023
Problem hopefully solved will know in the future. The service was great.

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