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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3404 reviews 65%
4 star 1335 reviews 26%
3 star 78 reviews 1%
2 star 221 reviews 4%
1 star 184 reviews 4%
Review Us
Efrain S.
5 out of 5
1/6/2024
Yes
Ian S.
2 out of 5
1/6/2024
Both the website and the app couldn't schedule the service and then when I called around 3pm no one answered nor called me back for me to schedule my oil change. This led me to have to drive to the dealership to schedule my appointment
Colleen R.
5 out of 5
1/6/2024
Freddie slipped my job in when it was a busy day. He made me feel special and I so appreciate it! Thx!
Lourdes C.
5 out of 5
1/6/2024
Front desk staff was very friendly and efficient. Even gave me a discount!
George A.
1 out of 5
1/5/2024
The tire alert on the dashboard was supposed to be fixed. It is coming up again.
Gerald B.
5 out of 5
1/5/2024
Fredy was very helpful
Renee T.
5 out of 5
1/5/2024
Sal was great!
Derrick D.
5 out of 5
1/5/2024
My experience with Miguel was awesome! He was very communicative throughout the whole process and my service was done the same day. Very glad to be working with him!
Cookie R.
5 out of 5
1/5/2024
Miguel and Kelsey were absolutely amazing today. Very helpful very friendly and you’re lucky to have them. Great team.
Thomas S.
5 out of 5
1/5/2024
Miguel is always the best!
Brandon P.
4 out of 5
1/5/2024
Miguel is always awesome! We drive past other Ford dealerships to bring our vehicles to him!
Michael G.
4 out of 5
1/5/2024
Freddy is awesome
George C.
5 out of 5
1/5/2024
Good team
David S.
5 out of 5
1/4/2024
Great people great work
Steven M.
4 out of 5
1/4/2024
Jacob did an awesome job showing exceptional customer service today and has earned my future business. Good customer service is hard to come by these days and today was a breath of fresh air. Thank you Jacob
Paula G.
2 out of 5
1/4/2024
I am saddened with how much you charge for parts I found the same part for a lot less than your cost and labor is just simply over priced. You cannot justify 550.00 worth of labor for a job that would definitely would not take longer than 1 hour. I found a video on you tube and I can definitely do it myself. In 2 hours at the.most.
Scott G.
4 out of 5
1/4/2024
Efficient…friendly…
Gavin K.
5 out of 5
1/4/2024
Everyone is so nice
Jeff F.
5 out of 5
1/3/2024
Jacob wad professional.
Patrick M.
4 out of 5
1/3/2024
Miguel did a great job, keeping us informed about the repair at each step of the process. . Letting us know why the parts were not available and letting us know when we could expect the parts that were needed to replace the parts that were defective. As a customer we understand that standing behind your product is very important, we the customer e expect that when we buy a product we only want the product to do as promised . And when the product fails and leaves the customer stranded you the manufacturer, distributor or retailer will do whatever is needed to make it right is greatly appreciated.

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