I’m very pleased with Alexandro’s service. Very knowledgeable and great personality.
They told and did thing I didn’t approve
Deja May was very professional and kind. She kept me updated throughout the service process. Appreciated her work ethic!
Kimberly is the best service representative I have ever have ever interacted with! She was professional, knowledgeable and kind. Give that girl a raise! You won’t get any better than her??
Very professional and Very helpful. He is the sole reason I didn’t trade my car in for a different brand right that second
Rolando and the whole service team is amazing and always makes sure that I leave happy… I will continue to recommend Volkswagen Brandon to everyone
Kimberly is actually good, I think the problem is the dealership culture, communication is terrible, they called me to bring my car to get fixed for a couple of things under warranty, nothing was done, they made me water a day of work for nothing, I don't think it was Kimberly's fault, although she tried to protect the dealership, it was evident she was as surprised as me.
Alex was awesome! Great customer service.
Alex was very professional and very helpful.
Outstanding service from Alexandro. He has been assisting me on my last 2 service visit. He goes over and above to always help me and to see that my car is in top shape. You need to have more employees like him.
Kimberly was Exceptional!!! She made me comfortable and checked on me during the wait time for my service to be completed. It was a pleasure being there. All other staff I encountered was also friendly and accommodating. I will return should the need presents itself! Thank you!
My appointment was at 0800 am on Saturday morning for a check engine light. It wasn’t until 3:00pm that they actually looked at the car, knowing the shop closed soon and wasn’t open on Sunday. It wasted my entire day, then was told it was $14,786 to fix a filter and replace two brake pads. Apparently I could replace the entire vehicle with labor for only a couple thousand more.
Alex was very attentive and helpful. The check in process was completed very quickly. He ensured I was in and out in a timely manner and was in constant communication with me during entire process. I’m so glad he is my service advisor.
Alex was great! Excellent customer service! This man needs a promotion!
Rolando was very pleasant and professional. Thanks
You guys do great. Rolando was better than the last guy. Very responsive today. Thank you.
Always a pleasure coming to this location. Very professional .
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