If a has taken care of my vehicles at both Quick Lanes. She is a great employee.
Sorry Ford has come out in favor limited speech and against consecutive values
Great service. Friendly too!
Why am I being charged for something that was never repaired while still under factory? I started having issues with death wobble and was never completely resolved. Now that the 36,000 mile warranty has passed I have to pay?
I didn’t appreciate that I received a rental that was smaller than my vehicle. I had to rent an additional vehicle while my vehicle was in the shop because the dealership wouldn’t match the same size car as mine.
Smooth service, love that you can watch your cars progress. Everyone was incredibly professional and kind.
Ida took the car in and the service was completed quickly.
The only issue I had was that I asked to have my tire inspected because it has been losing air slowly. When I picked up my truck I was informed one tire needed air but no inspection was done. I was then asked if I wanted to set up ANOTHER appointment. Now I get to waste more of my time dropping off and picking up my truck. Thanks for your understanding.
Was surprised and disappointed when charged for new lug nuts for a vehicle with only 38,000 miles.
The service advisor was very professional and pleasant to deal with. Patient and knowledgeable with my concerns.
Thanks for the great service !
Tabitha was informative and up front about the maintenance needed on my vehicle. She also was honest about my options, due to the amount of time my vehicle would need to sit before it could be driven. I most appreciate her professionalism and her responsiveness. I look forward to getting future work done on my Explorer at Jim Burke Ford!
Ida is the best. Long time employee.
Frankie was awesome, as he always is. Great representation of your company.
Matt was very thorough,and courteous. He always kept us updated on our vehicle.
Service was done in timely manner and Ida was very helpful.
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