I would just like to thank Brookfield!
He did an awesome job explaining everything to us!
Josh was informative during the entire process. I was in and out almost to the exact time I was told. Everyone I encountered that day was very pleasant.
Joellen was wonderful got me in quick and kept me up to date with everything. Also James in parts was super easy to work with and got me a great deal on tires. Great service from great people!
I was extremely impressed with the service I received. It’s was completed under the estimated time and the explanation of the details of what was done/checked over was thorough and not rushed. As I understand, there is only one technician who is doing oil changes/tire rotation at this time. Under these circumstances he appears to have a positive attitude and even keel demeanor. Kudos to this guy, he deserves a raise.
It took longer to repair than expected but it worked out well in the end.
6 years and no oil leaks. I get my car back from you and now it leaks oil. Something shady is going on ar Brookfield CDJR.
Josh was great Kelly was not but last time I had an oil change they told me I needed new air filter so I told them to change it this time n they said it didn't need it and Kelly wasn't hearing the words coming out of my mouth I rotate my tires every oil change 5000 miles and I won't have my car a year yet and my new cars tires are already half way down with only 15000 miles on them and Mr. Kelly kept saying rotating is the key....I do rotate every 5000 like wth very disappointed that now im looking at buying new tires on my new car so unexceptable
everything was smooth and awesome per usual, thank you guys so so much!
Excellent service at a fair price. Good communication by service advisor.
I appreciated she advocated for me with MVP warranty provider.
Friendly caring and professional
I'm the process of taking down your service department who targets and takes advantage of customers especially single women. I will not stop until everyone knows. Sales are down Service picks up the slack apparently by any means necessary. But they picked right one. By the time I'm done it will Boltonfield.
Your Service department should be arrested. I'm going too let as many people know as I can.
Jollene was very helpful and went an extra mile to help address the issue..
I dropped my truck off at 11:30am and my appt was at 2:30. When I got back at 4:45 it still wasn't done. I waited 15 minutes and it still wasn't done and I had other things to do. I had to leave and pick up my truck after hours and make a special trip. Then there was no receipt or record of what was completed. Something is squealing and all they said was if it's still happening to bring it back. Not sure why it wasn't looked at then
Jolleen and her staff are amazing. Josh is the best! Great service as always !
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