The Express service is ideal for us! The personnel always have a smile and exhibit a professional yet friendly attitude.
With our thanks
The Bachman’s
Everyone was very helpful and in very upbeat moods! It was a refreshing change from other businesses these days. Always love going to Brookfield!!!
Brought the vehicle in for recall fixes but no one ordered the parts to fix it
Whomever took the vehicle for the inspection of a couple miles must have been smoking, Found ash particles
Josh was very professional. He explained all that they checked!!! Also let me know there is an open recall that I need to have taken care of.
Very Satisfied!!!
My car needs to come back again for the 4th time !
They went the extra step for me and saved a trip back. Very appreciative for that.
Jollene took care of my car issues in a timely manner.
Excellent service experience.....Thanks!
Josh was very thorough and helpful. He gave an estimated wait time for my car to be serviced and I was grateful for that. He also answered all the clarifying questions that I had.
Thank you do much. Everything was great.
You need to stop lying to your consumers!! Fess up when you do something wrong! Or saying that you have actually done something, when very clearly, you have not!! This is the main reason that the general public hates any & all car dealerships! You people are blatantly shady by nature…TRY to fix that & you just may get a better wrap in the future!
Jollene was fantastic. I appreciate having her in charge of my vehicles. I will recommend Her and Brookfield to my friends and family. But, I could not mark as being completely satisfied because it took a month to get the vehicle back. I understand it’s a very old wrangler, but a month was a loonnngggg time.
Killeen had a lot of knowledge and really was able to answer any questions I had with my Jeep. A+
I found an issue 10-15 minutes after I left, returned and they took care of it right away. For that I thank you.Great job and all were polite!!
Jollene has great customer service and she was able to update me with my truck throughout the day, I have absolutely no complaints and couldn’t have had a better service experience.
Josh is always polite, personable and thorough with his information.
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