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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1037 reviews 56%
4 star 428 reviews 23%
3 star 52 reviews 3%
2 star 176 reviews 9%
1 star 166 reviews 9%
Review Us
Gerald A.
5 out of 5
7/25/2022
Love your service!
Tamara S.
4 out of 5
7/25/2022
He is great and I wouldn’t trust anyone else with my vehicle.
Calvin H.
1 out of 5
7/25/2022
I was miss lead by your salesman Willie Nelson, who is no longer with the company. I feel that U should have did more as a reputable company.
Vincent P.
4 out of 5
7/25/2022
I'll look for the survey.
Luis B.
4 out of 5
7/24/2022
Toyota is the best I have drive Toyota car since 1993
Robert G.
5 out of 5
7/23/2022
He was very professional and helpful.
Philip B.
2 out of 5
7/23/2022
Had a 11 am appointment and the fab wasn’t done until after 12:30. What good was the appointment???
Daniel K.
5 out of 5
7/22/2022
Anthony Cintron was excellent
William M.
5 out of 5
7/22/2022
Mike responded to my needs as soon as he saw me. He was very courteous and professional.
John M.
4 out of 5
7/22/2022
I suggest you put more chairs in the area near the vending machines. The high stools aren't comfortable for everyone.
Brenda F.
5 out of 5
7/21/2022
He was very very courteous.
Tanya A.
5 out of 5
7/21/2022
He has help me several times over the year and always provides excellent service.
John D.
1 out of 5
7/21/2022
Purchased a use 2016 Chrysler 300 after I picked it up noticed that the brakes were scrubbing and grinding brought it back the next day waited for four hours gave me the car back John for a little while had the same problem brought it back on Monday morning waited for the car for six hours only to find out they did nothing again except for change the brake pads but they put new brake pads on old rotors same problem not satisfied
Sabrina L.
1 out of 5
7/20/2022
Terrible. Waiting still to hear from the GM
Rahmani B.
5 out of 5
7/20/2022
Well done job
Frederick B.
5 out of 5
7/18/2022
Mike Joyce was excellent.
Earl P.
2 out of 5
7/17/2022
Charles was fantastic. However, I had a question about my appointment that I called on three separate days to get answered and could not actually speak to anyone despite leaving messages and being on hold for over an hour and a half cumulatively.
John D.
1 out of 5
7/14/2022
I purchased a 2016 Chrysler 300 I picked it up on Wednesday July 13th and while driving noticed that when I applied the brakes I could feel vibration and hear fringing indicating that the brakes needed work so brought the car back on Thursday July 14th and waited four hours to get it checked out and was told that the brakes had rust on them and that it will be alright I’m still having the same problem but not it is worse.
Sydney J.
4 out of 5
7/11/2022
Mike resolved my issue promptly. I even had an hour to spare before I had to be at work.
Nicole C.
4 out of 5
7/7/2022
Thanks for the best dealer service experience I have had! Makes me want to buy more Toyotas.

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