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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1037 reviews 56%
4 star 428 reviews 23%
3 star 52 reviews 3%
2 star 176 reviews 9%
1 star 166 reviews 9%
Review Us
Doreen S.
5 out of 5
4/10/2022
I am very happy that they were able to fix it. thank you. Charles was very nice to talk to
Raeshell C.
2 out of 5
4/10/2022
The maintenance team is great, but I think that a car wash and vehicle vacuum should be added to the service. It use to be complimentary and my air cabin filter should’ve been checked, because it’s Spring.
Daniel M.
4 out of 5
4/9/2022
Chuck is the best.
Karen G.
5 out of 5
4/9/2022
My service today was excellent. Thank you
Rick W.
5 out of 5
4/9/2022
Courteous and professional service
Seyfullah Y.
5 out of 5
4/8/2022
Very helpful
Carol H.
5 out of 5
4/8/2022
Michael was very helpful and made sure the problem with my van was fixed.
Cecelia S.
5 out of 5
4/8/2022
Great job Fast service Thank you
Madeline Z.
5 out of 5
4/8/2022
Michael Joyce was great. He kept me informed about my vehicle.
Michael W.
5 out of 5
4/7/2022
Toyota always does a great job.
Nadine K.
4 out of 5
4/7/2022
The work was completed in a timely matter and one of my concerns was resolved. I had expressed a rattling noise in the front end and there was missing clips. There is no noise now. I'm very that issue was resolved. Great job from the service center.
Jose V.
1 out of 5
4/7/2022
After changing the oil. The vehicle was never reset to not to say about changing the oil. So on the dashboard is still says oil change
Marcelo G.
2 out of 5
4/6/2022
The representative was rude from the beginning. There was a lack of communication between sales and service department where service didn't get notify of my complimentary maintenance. When I went to pick up my car the paperwork was not done, the keys nowhere to be found and somebody else showing attitude with comments like "you could have come earlier"... not a good experience
Tanya C.
5 out of 5
4/5/2022
Chuck was very nice
Rosario B.
5 out of 5
4/5/2022
Excellent!!
Rosemary Y.
2 out of 5
4/2/2022
I have a problem with the wait time for the 15,000 mile check up. My appointment was scheduled for 9:3oam and I didn't get out of your show room until 12:45pm!
Barbara W.
5 out of 5
4/2/2022
Caring and cares about you and your car
Debra P.
1 out of 5
4/1/2022
I understand that your staff may be short handed, but no one is ever Available to answer their phone, return messages, & in the service department- no one available to speak with about the service. The amount of the part was not what I was quoted on Saturday & the leak wanted more details. The rim was supposed to be ordered in Jan so when the service on Saturday it would of been completed, but now charged for labor. Request on the Sat visit the battery to be check no notes on paperwork so did this happen.
Maryanne B.
5 out of 5
4/1/2022
I always like to work with Mike Joyce. I trust him and he is clear and direct. thank you, Mike !
Leon B.
5 out of 5
4/1/2022
Everything was excellent.

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