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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1037 reviews 56%
4 star 428 reviews 23%
3 star 52 reviews 3%
2 star 176 reviews 9%
1 star 166 reviews 9%
Review Us
Maryanne B.
1 out of 5
10/26/2022
When my car was finished and I went to get in it to leave, there was dirt and grime on the inside door handle area, and on the carpet. I alerted Mike Joyce to this and he did send someone to clean it. THIS should not have happened. There was plastic on the seat and a piece of paper on the floor. Unacceptable... and I do get my car detailed.
Anthony P.
1 out of 5
10/26/2022
I had an 11:30 appointment to get a second key for my vehicle. I didn’t get my car back until 13:30. It does not take 2 hours to key a vehicle. If services were backed up I should have been told, I could have rescheduled. As a side note, I had to make an appointment for the second key for my vehicle because when I purchased my vehicle the second key was “lost” and a new key had to “be ordered in.”
Jose V.
5 out of 5
10/26/2022
Great service
Diane G.
5 out of 5
10/25/2022
Yes I was very satisfied with Charles Colamarino, and the service was excellent.
Felix Q.
5 out of 5
10/25/2022
Exelent
Frank G.
4 out of 5
10/25/2022
Chuck kept me informed while I was there, and was able to get me a new tire.
Patricia W.
4 out of 5
10/24/2022
I have owned Toyotas for 35 yes. Michael Joyce has been a very trusting and informed abt my cars needs. I rely on hus exertice and knowledge. Knew wing I can rely on the work being necessary and required. Trust, respect and consideration are SO appreciated! Honesty and integrity are so rare! Sincerely !
Phillip R.
5 out of 5
10/24/2022
Efficient and professional with personable individuals
Evern K.
1 out of 5
10/22/2022
I had an appointment and four (4) hours is too long to wait for an oil change. also, my fluid levels were not topped off (washer fluids and antifreeze), as stated in my receipt. Further, they did not reset the maintenance required warning light, it's still on.
Maryann A.
4 out of 5
10/21/2022
Nuce and helpfull.
Salvatore R.
5 out of 5
10/21/2022
He is very professional and cordial
Litisha C.
5 out of 5
10/21/2022
Nice, very thorough with estimate and repairs needed highly recommend, he's real good at what he does!
Rodo R.
5 out of 5
10/21/2022
Yes. Excellent services
Gavyn E.
5 out of 5
10/20/2022
Chuck and Mario did a great job as always!
Diana D.
4 out of 5
10/20/2022
I am so pleased with the Toyota Service Center, had I known I would have purchased a Toyota in the beginning.
Barbara A.
4 out of 5
10/20/2022
Was satisfied
Philip E.
4 out of 5
10/20/2022
Chuck is the best. Always ready to help and provide assistance. Professional and able to relate to the guy with limited auto knowledge. Helpful and courteous. I come back because I know Chuck will be there. Thanks Chuck for everything.
John S.
1 out of 5
10/19/2022
I asked that my car have the communication problem between my phone and radio fixed and it wasn’t!
Moses R.
1 out of 5
10/19/2022
Good evening: We are completely disappointed with Toyota Runnemede. We purchased a car that had some issues, and we scheduled an appointment nearly a week after the purchase. They set our appointment for 1 1/2-2 weeks later. Upon bringing the car in, they told us to go to Best Buy and that they would not be able to fix the issues. However, we purchased the car this way from them! We were told that if there are “any” issues to bring it back in 30 days to have it fixed, and your company lied. We have barely had the car for a month and we should have the car fixed, seeing as how we paid a down payment. Please contact us asap!
Thao Q.
5 out of 5
10/19/2022
I’m always happy for services in here.

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