Service Center

Real Reviews From Verified Customers

Tracy C.
5 out of 5
2/1/2025
Everyone at Don Wood in Logan are very friendly an helpful.
Lisa S.
2 out of 5
1/30/2025
You screwed is over. Bought vehicle. Everything worked fine. Brought vehicle in for safety ck and oil change the following week. Your service person didn’t put the cap back on after the oil change. All of the oil coated under the hood of the car and bunked everything up. This is when the airflow control stopped being controlled by the console dials. When your service dept FINALLY got the oil mess cleaned up, we were assured by Jim Reeves that as soon as the wonderful warranty I purchase started, you’d get the airflow control taken care of. Again, no o e bothered to follow up. So we made an appt to bring the car back in. That morning we received a call from Jim Reeves stating it had fallen through the cracks getting the part ordered to fix the air flow control. Several days passed, then Jim Reeves called and stated the warranty wouldn’t cover it. That I’d bought the vehicle “as is”. Well, everything worked fine when I bought it. Your service dept screwed up and caused the issues. So, either take care of the damage you have caused by your negligence, or quit bothering us. I will tell everyone I know not to go to Don Wood for service or to buy a vehicle. You are dishonest, and cons across the place.
Robert L.
4 out of 5
1/25/2025
He did the work in a very timely manner, did a great job with the oil change and installing the new battery. I was especially pleased with the fact that I didn’t have to reset anything with the battery replacement.
Jennifer P.
5 out of 5
1/25/2025
Cassandra was genuinely friendly and very quick getting my vehicle in for service and after when she gave me an overview of what was done and processing my payment. 10/10!
Roxane W.
4 out of 5
1/24/2025
They weren't able to work on my vehicle, but it wasn't for the lack of trying. Kassy worked very hard to try to get my warranty info to open a claim, she just wasn't able to. Once things are straightened out, I will definitely go back there to have any service done that I might need.
Steve H.
5 out of 5
1/24/2025
Very satisfied thank you
Gary B.
5 out of 5
1/23/2025
Excellent service.
Darlene M.
5 out of 5
1/19/2025
James Reeves has the patience of a Saint and the delivers the best customer service. He always is able to get us in when we really need our car evaluated and is able to deal patiently with my husband- something I can’t even do ???? Thank you Jim!!
Steve H.
5 out of 5
1/17/2025
Thank you Cassie for your knowledge and service a pleasure to deal with
Julie C.
5 out of 5
1/16/2025
Fast service!
Michael F.
5 out of 5
1/16/2025
Thank you for the great service!
Dawnette W.
1 out of 5
1/15/2025
My check engine light is on now
Adrienne C.
4 out of 5
1/10/2025
She went above and beyond to help me out today and i really appreciate it!
Regina S.
5 out of 5
1/4/2025
Fast, efficient service.
Carl G.
5 out of 5
1/4/2025
The service tech that cash me was very helpful with questions I had.
Marilyn P.
2 out of 5
12/21/2024
They didn't do anything to see if my car could be fixed or not.
Anthony P.
2 out of 5
12/21/2024
The lady at the counter tired to charge me for warranty work and was very rude. We have been a customer since 2020 and have bought multiple vehicles. Not one time have I had to deal with a new person like her. The service guys are always great and take pride in their work as well as the salesman. I hate to leave a bad review and I’m sorry for that
Andrew D.
5 out of 5
12/20/2024
Today’s service was outstanding! Thank you so much for your help!
Justin H.
3 out of 5
12/20/2024
Did a great job on my alignment after I had to bring it back do to being off to the left on the steering wheel
Donald S.
5 out of 5
12/19/2024
Very nice people and good service

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