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Real Reviews From Verified Customers

Service Center Review Summary

5 star 618 reviews 72%
4 star 188 reviews 22%
3 star 16 reviews 2%
2 star 17 reviews 2%
1 star 23 reviews 3%
Review Us
Darlene P.
5 out of 5
3/8/2025
As always the service was great
James H.
5 out of 5
3/8/2025
That was 2 questions.
Lisa C.
5 out of 5
3/7/2025
Awesome service thank you!
Gregory M.
4 out of 5
3/6/2025
Larry always does a great job and addresses all my concerns!
David D.
4 out of 5
3/5/2025
My service experience with Don Wood has never been anything but excellent. Larry and Bradley are two people I trust completely.
Mary A.
5 out of 5
3/1/2025
Bradley is fantastic. He does everything he can to help me keep my car in great shape. I will always return to Don Wood!
Danny R.
5 out of 5
2/28/2025
Job well done. Thank you
Scott S.
5 out of 5
2/28/2025
Great job!!
William A.
5 out of 5
2/27/2025
Good job guys
Ovril C.
4 out of 5
2/27/2025
I've been a customer since Don Wood added Ford. Never had a complaint about the service department. Larry Porter is always kind and helpful.
Mark B.
5 out of 5
2/27/2025
Staff was very helpful! We really appreciated you guys taking care of us. Quick service as well! We will be back! Thanks again!
Raymond P.
3 out of 5
2/27/2025
Reset helped alot,I can tell a big difference in power,fuel mileage was 22.2 when I got back to Zanesville!
Luther C.
5 out of 5
2/26/2025
Larry always does a great job.
Shirley D.
5 out of 5
2/26/2025
very nice employees
Chris L.
5 out of 5
2/26/2025
Great service as always
Kevin S.
4 out of 5
2/25/2025
Bradley is an excellent representative for Don Wood. I’d recommend he receive a pay increase asap.
Joellen J.
1 out of 5
2/23/2025
I don’t care to speak with anyone from your company. My service took way too long, I was there 2 hours for a 30 minute job. . I saw employees from the back standing around chatting. I was disrespected when I walked in the door. Larry has called and left a message apologizing but it’s not enough to have me return for any of your services. You have lost a good customer who has an older car and would possibly buy new in the future but I won’t buy from you.
Martin L.
5 out of 5
2/22/2025
Always a great customer service experience! Thanks you Larry for your outstanding support.
Tim D.
5 out of 5
2/20/2025
Got the job done, so far so good, able to deliver in a time quicker than I expected, which was much appreciated.
Brendon M.
5 out of 5
2/20/2025
Very professional and polite.

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