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Real Reviews From Verified Customers

Service Center Review Summary

5 star 397 reviews 61%
4 star 158 reviews 24%
3 star 17 reviews 3%
2 star 38 reviews 6%
1 star 36 reviews 6%
Review Us
Ann H.
4 out of 5
3/11/2022
Did really great. Got price down too. ????
Larry C.
5 out of 5
3/11/2022
Well done in a very timely manner..
Mark G.
4 out of 5
3/10/2022
I sold the car to you. Very happy with my experience
Brad V.
4 out of 5
3/10/2022
Thank you for servicing my vehicle (oil change and tire rotation). You were prompt and courteous. See you again!
Harry D.
5 out of 5
3/10/2022
Another great experience.
Tana B.
5 out of 5
3/9/2022
Employee helping me to check out, Was very helpful. Thanks
Heather F.
4 out of 5
3/8/2022
It's me. I'm Heather F
Carla S.
4 out of 5
3/8/2022
Ryan was a very easy to talk to, knew exactly What I needed done.let me know what I still Need to do without pressure to do it right now. THATS EXACTLY WHY I WILL BE BACK,THANKS FOR HAVING HIM THERE
Carole G.
5 out of 5
3/8/2022
Aok
Sampson S.
4 out of 5
3/8/2022
Professional services with a small amount of time.
Beth P.
5 out of 5
3/5/2022
Everyone was so nice! Matt said it would take 1 hour and it was done in like 45 mins! Thanks again!
Sue C.
3 out of 5
3/5/2022
Matt was very nice, listened to my concern when I came in to pick up my Jeep. The only thing I would change is to have the inside of my car door wiped down where it had dirty fingerprints on the driver’s door
William C.
5 out of 5
3/5/2022
Excellent Service
Ann H.
5 out of 5
3/4/2022
Explained all well. Pleased
Kim D.
5 out of 5
3/4/2022
Great job. Always timely and efficient. Nice dealership to do business with.
Terry S.
5 out of 5
3/1/2022
Very professional and painless almost enjoyable to say the least
Michael M.
5 out of 5
2/26/2022
Thank you
Gary C.
5 out of 5
2/25/2022
Extremely excellent service. Matthew went above and beyond.
Benjamin R.
4 out of 5
2/25/2022
I drive to Cheboygan from Petoskey just for service because I’ve always liked your service team and I like getting work done in your lobby. Well run dealership
Walleen B.
5 out of 5
2/24/2022
Heather is a delightful representative for Fernelius. She is extremely personable, welcoming, knowledgeable, making the service experience a great place to be.Thank you, Heather!!!

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