Service Center

Real Reviews From Verified Customers

Cindy G.
5 out of 5
11/10/2023
Nice job on my car. Your help were very nice
Ray T.
5 out of 5
11/7/2023
Doesn’t get any better regarding service and communication.
Carolyn R.
5 out of 5
11/3/2023
Always satisfied with the service I get.
Thomas D.
4 out of 5
11/2/2023
So helpful and concern for us. Thank you.
Eric G.
4 out of 5
11/2/2023
Laurel was very pleasant to talk to, and friendly service. She kept me informed on what was going on, even when there was a slight problem. The issue was fixed fast with my truck. The tech did a great job. Whole experience was excellent. Thank you.
William M.
5 out of 5
10/30/2023
Very pleasant service tech. Knowledgable and thorough.
Albert K.
4 out of 5
10/26/2023
Good dealership compared to others
Jeanine T.
5 out of 5
10/26/2023
Ty for all your help
Victoria K.
5 out of 5
10/24/2023
Laurel is awesome! Thanks to everyone who helped me with the maintenance of my vehicle.
Alan B.
5 out of 5
10/23/2023
Laurel took care of my question regarding my truck in a very professional manner.
Joan J.
5 out of 5
10/13/2023
Great Customer Service!
Kenneth M.
5 out of 5
10/12/2023
Great service, communication,
Samuel G.
3 out of 5
10/12/2023
Okay thank you
Susan M.
5 out of 5
10/12/2023
Very professional service team. My appointment was faster than anticipated. Friendly staff! Love the fireplace. Great waiting room with that little meal service restaurant.
Kim D.
5 out of 5
10/10/2023
Always friendly and courteous.
Suzanne M.
5 out of 5
10/9/2023
My vehicle was in and out quickly! Staff were all friendly and great to work with.
Kim H.
5 out of 5
10/4/2023
Always friendly..professional..well run
Emily L.
3 out of 5
10/3/2023
My car is shot bc of the engine and it was taking forever to get it towed back to my house. Thank you for checking it and being paitent!
Carolyn R.
5 out of 5
10/2/2023
I’m always satisfied with the service I get at Fernelius!
Robert S.
2 out of 5
9/29/2023
Not Aaron's fault, but had to return the vehicle because of a problem with the initial service causing a warning light to be activated. That required two additional trips to Charlevoix from Harbor Springs. Also, I had requested a complete 60,000 service per the manual and all that was done the first time was to replace the spark plugs. Please do not contact me regarding my experience.

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