Giancarlo was fabulous. Guy deserves a raise !!! He’s a real professional!!
AJ was a lot of help. He made everything easy and smooth.
Rodrigo provided excellent service. He was friendly, communicative, knowledgeable and helpful. Called me multiple times during day to update status and explained what they were doing and his recommendations.
Steven is the best in customer service! He always taking care well of his customers! Kudos to Steven for being such an awesome person!
Car had to be returned to Audi after a service appointment because oil cap was not secured correctly causing oil to leak out onto the engine and hood of the car. Car was returned in good condition but the situation could have been avoided. The situation could have been dangerous as well
Luana is worth her weight in gold.
Actually, Steven Meyer assisted me from beginning to end. He’s personable and kept me informed of what was going on with my car.
Steven did mention that Giancarlo may take over as he was leaving on a flight. But I did not have the opportunity to meet him. Steven handled everything, handed me my paperwork and got me my car.
Rodrigo is great and a professional. He always takes care of things
Better care of my vehicle keys should have been provided as the key and the additional key fob that I purchased was lost by someone at the dealership. My vehicle was locked and there was no way for me to enter my vehicle. To add additional concern, my keys were found inside of another customers vehicle. Very disappointed with the handling of my property:(
Thank you so much for being professional
Steve Rocks! No need to send an additional survey.
Giancarlo was very pleasant and took the time to explain what we should expect with the service.
I'm always treated with kindness and everyone is always helpful and professional. LCruz is the best!
Great job, as usual. All issues resolved. Thank you!
Rodrigo was super professional, personable and very helpful! thank you
Luanna is efficient ,reliable, and knowledgeable. She’s friendly and also professional. She keeps me posted. She doesn’t waste a lot of time chitchatting while a customer is waiting to see her.
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