I can’t even begin to say enough great things about my experience! And honestly; with the way the world has been these past few years, it’s such a relief to find a company that still believes in quality customer service!
I specifically want to acknowledge the high level of service provided by Mr Alex Shuster. When I first came in with the issue, he was the service advisor to greet me. He listened to my concerns and provided great advice on our next steps. He offered a loaner while the car was in his care, so I could go about my busy day with minimal distraction. Alex was in contact with me, ensuring I knew the progress every step of the way.
Alex took care of us and answered all questions. Outstanding service
Service was done in a timely manner. Sandra Gutierrez knows her job and knows how to do it, and is a genuinely nice person. A real pleasure to interact with.
You guys are great and have always had a great experience at your dealership, from sales our service
Front driver side door was damaged while at dealership. Will send a video to Alex and call tomorrow.
Was really impressed with the video rundown of the the vehicle inspection process!
Ms/ Mrs. Heather treated me well and received great assistance.
Excellent diagnostics found lug nut damage that needed to be addressed on right front and left rear wheels and damaged lower control arm. Fantastic!
I’ll be a returning customer. Thanks for providing great service.
I wish the carwash wasn't broken.
I did not unfortunately get service done to my vehicle, but I loved the crew who helped me!
Simple, easy experience. As usual, they did not try to sell me other services than what I came for. It does appear they have quite a turnover in service advisors. No detriment to my service today. Just missing my favored service advisors.
Great team. Fast service.
Sandra and Chris are the best! Always top notch service!
Wonderful experience from start to finish. Having been to other car dealers in the past and working with the staff I can for sure say Subaru has been my most favorite. Everyone is friendly and helpful, they don’t make you feel stupid for not knowing something and I really appreciate it.
Appreciate Chris coming out to say hi even thought we wasn’t our services today (usually is)
Everything went smoothly and as agreed upon.
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