Very quick, informative and pleasant service experience.
Alex us the best!
Alex is extremely knowledgeable & friendly!!
Thank you for the amazing customer service! Heather was so pleasant and made everything just easy and great! Thank you for everything!
Heather did a great job!!
Great and fast service. Thanks
Thank you very fast and tanks for the car wash!
10/10, quick and informative! Thanks yall!
Jesus was very friendly and informative.
Chris Pineda was very professional and courteous.
He explained every item with great detail and knowledge..
I was very pleased with his handling of my problems.
Everything was explained to me so I understood. Quick work
Not happy at all with Norm Reeves and will not be back. The advisor Jesus Herrera said I needed a brake fluid exchange which they proceeded to change.
Only after I checked my own records, this same service was done at Norm Reeves in June '23. I had to tell them to stop the service since they recently completed this and I refused to pay for this service.
Felt like you are trying to cheat me and the advisor was not knowledgeable. Made the entire day chaotic. Came in for a scheduled oil change and did not leave until 3 hours later due to him being unprofessional and aloof. Will go elsewhere, too bad for you I was looking at new cars there too.
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