Alex did a great job as my service agent
Alexander was great to work with! He kept me informed of the needs for my vehicle and ensured that I was completely satisfied with the results. TGANKS ever so much. Further, Alex was so great making sure I got to my destination when my vehicle was being serviced. APPRECIATE you and welcome to the TX Subaru family.
Great service from Andrew, but not surprised. He’s always been great. Give him a raise! ????
The people there were all very nice. However, I am upset that my 7 month old brand new car, needed a software update to eliminate the sight errors displayed on my dash. But worse than that, it took 2 1/2 hours. There is so much software **** in the car, more stuff to screw up and go wrong. Why couldn't that be done in my driveway, overnight??? I didn't see what the tech had to do, but a software update seems easy to me, but takes time to download and update. Maybe they should have suggested me dropping it off and have to update overnight.
Update was done very quickly
Friendly service, loved how the minute we got there Chris came out and stated he might known what it is and put the car on the lift in the Service Drive to show me. He was correct with his prediction of the front speed sensor. We had a bit of a problem with communication with the text messages on the status of my car repair, but no problem.
Sandra was great. She was professional and easy to speak to. She along with the staff helped assist me and get my vehicle working normally again. Great experience. Very appreciative of my experience!
Alex was AMAZING! TRUE POST SALES SERVICE AT ITS BEST.he was polite, concerned and informative. Did some digging into my Subaru's history and found an overlooked fault. I'm going to ask for him every time I come in for a service. Thank you Alex for an amazing experience.
Love to go into Subaru and have my car service… I like my video clip I get seeing what was done. Love my service man that gets my info he goes the extra mile for my car needs! And while I wait the coffee and snacked!!
Excellent service! Alex Shuster is very attentive and care about customers! I really appreciate it a lot! Thank you, Alex.
Everything was great as always.
Made us completely comfortable with our Subaru was being serviced.
Sandra Gutierrez was very helpful and kept me informed through the whole process.
Jesus was a pleasant young man to assist me in taking care of my service needs.
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