Service Center

Real Reviews From Verified Customers

Joe R.
5 out of 5
9/15/2023
Thank you Patrick for making this transaction super quick and simple.
Mathew S.
1 out of 5
9/14/2023
Waited almost 2 hours at the dealership. Other than that good
Yesenia V.
5 out of 5
9/14/2023
Thank you for the service, it was convenient to have pick up and drop off at my residence. Also the communication was great, I was able to get updates through phone and online.
Andrew B.
5 out of 5
9/13/2023
Excellent quick customer service. All my problems were addressed.
Dale J.
1 out of 5
9/13/2023
There was a small mix up with my tire rotation, miscommunication. I wanted my spare put on but I gues you don’t do that. I’ll get it done, no big deal.
Miguel K.
5 out of 5
9/12/2023
Timely, organized and I was kept well informed about the process
William W.
5 out of 5
9/8/2023
Service was quick ans efficient. Patrick took good care of mr!
Mark F.
5 out of 5
9/8/2023
She is the best!
Susanne B.
5 out of 5
9/8/2023
Santa Maria Ford Lincoln has always been good to me. I appreciate Service Advisor, Patrick Peck. He always makes me feel special. Thank you.
Susan W.
4 out of 5
9/8/2023
Appreciated the convenience of the tech coming to us.
Herber Aircraft.
5 out of 5
9/8/2023
Great service!
Laurie E.
5 out of 5
9/8/2023
He was great. Knows what he is doing.
Paula T.
4 out of 5
9/7/2023
I always get the best service at the dealer
Jeanine B.
2 out of 5
9/7/2023
Had appointment. Told 2 hours for work to be completed. I came back and had to wait--took 5 hours for truck to be finished (driver side airbag replacement.) When Julian checked on when my truck would be ready (as I waited in customer waiting room,) he had to have a different mechanic finish work as first mechanic stopped work. I did not ask why first mechanic stopped work on my truck. Julian asked "did you see the line of cars when you arrived?" (At 9:30.) Why was I allowed to book an apt if the shop was too busy? What is the use of making an apt? Could all of this have happened because this was a non-paying procedure? (Re: recall on airbag.) I was calm and kind in my behavior with all staff. I feel disappointed with the way things were managed. I feel Julian works diligently to do his job professionally but things definitely were not managed properly. I will not be posting any comments on social media--I believe that is mean-spirited for people to do unless someone is injured or killed. This was just a matter of poor management... Peace to All, J.B, a fan of Ford vehicles
Hector S.
5 out of 5
9/6/2023
Julian's service was excelent
Stephen L.
4 out of 5
9/6/2023
Nice guy got car serviced in the time he said.Dealership was very busy after the Labor Day holiday but was a very smooth experience.
Anthony C.
5 out of 5
9/4/2023
Everything was as I expected, from check-in to final delivery of my car to my home. Superb service.
Francisco P.
5 out of 5
9/2/2023
Julian is very helpful and accommodating.
Steve B.
5 out of 5
9/1/2023
Patrick provided excellent customer service. Friendly and helped make sure we were able to pick up our vehicle on Wednesday since we were leaving for Phoenix early the next day. Thank you
Maria G.
5 out of 5
9/1/2023
Thank you for the Great customer service I received. I will tell all my friends and family.

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