Jen was very helpful with my Forester. She does a great job in customer service.
Trevor and Subaru are always going above and beyond for my wife and I.
Communication.
Happy they drained the excess oil out that they put in every time we have the oil changed. Could this have led to this problem?
Zach was great on the phone. However, there were a few issues with the service preformed. First, when the service was requested, we said it was for my Equinox. When they came to pick up the vehicle, they were asking to pick up my Mustang. When I was called to pay, I questioned the price being 89.00 and was informed that a tire rotate done that was done. Tire rotate was not requested but I paid that anyway. Once we looked at the papers from the oil change and noticed that synthetic oil was used when we asked for conventional oil. There weren’t any of these issues when I had my Mustang in for service.
Jennifer was great & very accommodating. When Jennifer came to let me know the car was ready, I was on an important call. She patently waited for my call to end & dealt with me on my schedule. Always well taken care of when dealing with your service department.
I always appreciate Brandon’s customer service.
Jennifer was excellent. Never happy though when you get back in the car and the service tech has moved the power seat, especially when you don’t have memory seats.
Jen is always great to work with.
Very efficient! Great customer service
Very satified,great service person
Fantastic staff jennifer and all staff I encountered
Refreshing to get such good service
I appreciated Brandon’s concern and interest in what was wrong with my vehicle and I really felt like he really cared…..which is priceless!
Extraordinary- too strong an adjective!
The project appears to be completed properly, but we will not be able to ensure it until we are able to tow our trailer over the Schaap's and have the brakes adjusted.
Extraordinary service. Thank you for fixing the tire quickly. Now Helen won't worry about that warning light!
My car looked newer and cleaner than when I purchased it from Schulte. No joke!
Trevor was great, but so was the lovely woman who meandered around checking up on the status of peoples vehicles. Such a nice lady and a great service.
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