Have had him before and have always liked him a lot! Very polite and helpful!
Taylor was great from the first step inside the door — he greeted me as I walked up to the counter with a smile and an “I’m glad you are here attitude” how can I help you? He called when my car needed some additional maintenance and explained every thing in detail. Awesome ???? job Taylor!!! Thank you.
Only thing that could have been improved was 1 hr wait for scheduled loaner vehicle.
Jen is always so helpful and nice.
I did not receive any communication that my car was not going to be done by Saturday before closing time. I did receive a call first thing in the morning Monday from him though which I appreciated. I found today that my driver side headlight is out and I would have preferred that to get replaced there if they had noticed it. Now I have to look up in the manual how to replace it myself. I also would have authorized and appreciated a tire rotation if I had been told that my rear tires were wearing unevenly.
Wonderful customer service from the gentleman that serves us with picking up and dropping off vehicles
Taylor was able to get our vehicle in for service in a timely manor. He kept us informed and notified us when the service was completed. He was professional in his job
As always, Brandon was very helpful, friendly and took the time to understand my needs. He kept me updated on the progress of my vehicle. Best Dealership I’ve ever been to & I tell everyone that!
Zach Johnson was exceptional and is rated a 10. When I called on 2/15/22 to make an appointment on 2/24/22 at 10:00AM the lady that answered the service department phone was asked if the trailer towing package included an electric brake controller since I needed it to meet the Subaru requirement to tow a 2000 lb trailer. She stated that yes it includes everything. This has been resolved by the service manager, Travis. Both Travis and Zach were exceptional 10's.
This service department goes beyond great service has outstanding employees
Trevor did a great job! Very friendly and to the point. Will be bringing my car back here again soon!
Super friendly, professional and speedy service
Always a great experience at Schulte Subaru!! Thanks
I’ve come to expect extraordinary service which makes the service experience ordinary. …… extraordinary!
Very friendly and respectful. Really appreciates the team going the extra mile and vacuuming out my Forresyer. I am handicapped so it is very difficult for me to do it myself. Thank you so much!
I was unhappy with the person who was to get back that morning
But I was told that Mick Miller would help me and did great
I appreciated the staff keeping me informed of what the service staff was finding etc. I appreciated the courteous customer service of all staff!
Great Job and Travis should treat these guys to steak dinners.!
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