Taylor W was great! I came in without an appointment….and he was able exceed my expectations on getting my car through. Really appreciate that!!
I have nothing but praise for the professsional and courteous service I receive every time I bring my Outback in to your dealership.
I’ve never had an issue with the service at Subaru until this most recent time. Zach had called and left a voicemail and asked me to call him back to discuss the details about my car . I called and left a voicemail that same day, did not get a return phone call, I called the next day and left another voicemail still didn’t hear back. My husband called on Thursday had to leave a voicemail and still nothing. On Monday my husband called and got transferred to his voicemail again this time he spoke to an operator and she was able to tell us that what was going on and when we could expect my car to be done. When Zach called on Tuesday advising me my car was done I had to ask him about the windshield damage and honestly he was very short and rude. I have always worked with Taylor Welk in the past and he has always been wonderful to work with along with the other staff. I’m chalking this service up to hopefully Zach was extremely busy and was having a rough day. Thanks
Excellent service; Taylor and Jen are fantastic to work with.
I appreciate the service and letting me take a loaner vehicle while I waited. Thanks again!
Excellent all over. Jen was very professional and engaging. Kept me up to date on what was going on.
Jennifer greeted me promptly, kept me appraised of the progress of the work, explained options, and provided advice regarding an issue with my car. Excellent communication skills.
Kind, friendly, stayed in contact with me and worked with my Fleet Company to get the problem resolved
I was very satisfied - thank you!
Taylor always does a great job for me!!
Jen is amazing has good customer service skills and multi task well. As I was waiting I observed and she handled everything tossed her way excellent from working with customers to working with other employees.
Very pleasant to work with and made sure everything I asked about got done quickly! Thank you!
Always professional. Pleasant. I know my car is well taken care of. Love you guys !
Efficient and answered our questions. Pleasant personality
Great and helpful service, thanks Zack
First time to Schulte. Love u guys. Nice service waiting area, friendly folks. Always kept me in the loop. Better than what I expected. Thank u a million times over for making me happy I had to spend money to get my car fixed. Lol. :)
Jen is always so helpful and nice all the time she has worked with me. Thanks again
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