I had excellent service today.
Service manager seemed to try hard. I agreed to purchase Michelin tires, after taking my tires off discovered that the tires were not there. I accepted a different brand to be accommodating and to save time.
She apparently received the wrong info. But she seemed to do all she could, I’m ok but spend 4 hours at dealership, about twice what it should have been
Yes- very satisfied. Your representative in service was a girl memes Aleena. She was super friendly and went over in clear detail all of the service provided for my AcuraTLX. Don Blackburn
Staff was friendly. Service was great and completed the same day. I’m glad you guys are remodeling. The place needs it. Get some vending machines or a colder fridge, please! It was a pleasant surprise my car got washed while it was there. I travel for work so it meant a lot!! Thanks for a great service experience! Still love my Acura as much as the day I purchased it!
Everyone is so nice and checked on me. Service was very fast.
She is amazing! Probably one of the best customer service experiences I have had lately!
The courtesy and prompt attention to my needs were appreciated
Everything went well except we were there three hours for an oil change. Was it not reasonable to expect faster service since we had made reservations instead of just walked in?
As always, Acura service department does an excellent job. They keep me informed throughout anything that I need to have done. That’s very important to me. Cynthia is awesome.
Eric was very helpful and explain everything clearly to me.
He was very friendly and courteous too.
Professional communication and easy to engage with. D’andrea Ferrel made the overall experience smooth. Specially since I am from a different state and her visiting.
Aleeana was very helpful in advising what work needed to be done to keep my car in good running condition.
Dee is amazing! She always takes the greatest care of me every single time. I can’t say enough about how wonderful she is.
D’Andrea is always courteous, efficient and professional. I feel she listens to my concerns and always tries her best to understand and solve the problem.
D is a very knowledgeable and pleasant person, thanks for the service!
Knowledgeable, Kept Me Informed,Vehicle Was Fixed On Time,I Will Be Using Them Frim Now On.
After years of been using your service , today Aleena made my day of service highly special and unique.
She discharged her job so professionally, politely, and meticulously that indeed she deserves promotion as a meaningful encouragement.
Thank you
M. Mofidi. MD.
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