Neil Huffman Acura Auto Repair Service

Fast and Friendly. Thank you!

Thanks so much for taking care of me!

Yes,very excited

Value the honesty, professionalism and promptness of service experience

Thank you

Excellent service and hospitality!

Best experience I have ever had at a dealership. Staff was very professional and courteous.

Aleena was awesome but your internet service scheduling and communications completely miss the mark. There is nothing on your website that describes that an appointment is not really an appointment and that you instead use a first come, first serve policy. Your website doesn't mention this; the appointment confirmation email fails to mention this; the appointment reminder email fails to mention this. You are putting your service advisor in the the very unfortunate position of having to explain why the car will not be serviced until much later. Aleena is a gem and handles this very well and deserves to be recognized for this but does not deserve to be put in that position multiple times everyday. Additionally, I received a "Payment Invitation" email at 6:25am this morning letting me know my service was done and I could make my payment for an appointment that was completed yesterday. In 2021, you just don't expect this low-tech, dissatisfying internet experience from a dealer for one of the major car brands. I would hope you address these technology disconnects quickly. Thanks for taking my feedback.

Did a great job keeping me informed.

I was completely satisfied for the job Eric Walthall did to see that my car was repaired. I take good care of my car, and trust Acura at Oxmoor for my maintenance. Thanks! Pamela A

I was carless longer than expected because the wrong part was ordered

Exceptional service as usual.

Great !!!!

Eric was very helpful, explained everything that I asked for and even went behind to make sure everything was taken care of!

Cynthia was great

I would love to speak with the General Manager of the dealership regarding the run around and unfriendliness I have received from this particular employee and the service department. My car has been in/out of the service for over a month Nd the problem is still not resolved. Please feel to contact me ****-****-xxxx.

Very thorough and professional.

The service is always amazing whenever I come here!

Awesome service

D’andrea is knowledgeable, friendly and at the same time very professional It was a pleasure to have her as a professional advisor Excellent job