Ed Rogers is the best ! His customer service skills are superb!
Rudy made everything easy and accommodated my time schedule. Excellent customer service.
I made an appointment for 1030 in the morning and they delivered the car at 3pm
Disaster, I've been there for 2hrs and 30 mns, so nothing hasn't been done. They told me the car would be done after 2hrs and 30 mns, but they didn't even touch it yet .
finally , "They can't perform the Job without buying a new battery" according to them; bad experience to me ...
Great job! I am now looking to an extended warranty from your dealership
I was satisfied with Edward. My only complaint was that the wait time was too long.
Dennis was professional and satisfied my request.
Dave Malice provided awesome customer service to me! He communicated with me every step of the way. Keep up the good work Dave! You are awesome!
Almost 4 hours for an oil change with an appointment is absurd
Very satisfied with the service that Mr castillo provide to me
Dave did a good job keeping me updated and providing very good customer service
Your warranty process is the worst thing I have ever heard. How can a battery that was just replaced under the “pro-ration” that I paid for initially go bad after 3 weeks and not carry either the same warrant or a manufacturer warrant? Why would you out a defective battery in my car to begin with? Not a happy customer after 3 cars with the auto mall
Juan was very helpful. Everyone was very nice!
Dave is a true assets to your company. His customer service skills are truly valuable. He made up for a mistake that was made by his constituents which put me in an inconvenient situation. Amends were made which was an indication that you guys care. Employ more people like him and you guys may experience exponential growth. He definitely deserves a raise.
Dave I've been doing a wonderful job and I really appreciate his service
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