TPS light was on as soon as I left service. Had oil changed and tires rotated.
I'm fully satisfied with the work they done.
I had the different issues with car fixed,
Manager Dennis was exceptional.
It took too long for a routine oil & filter change & tire rotation. 2 & 1/2 hours
Edward was very professional, he explained that there would be a waiting period because of how busy you were with appointments, and I really appreciated that. Thank you!
I brought my car in on 7/16/21 for a regular service and to change my wiper blades and to check all fluids.When I went to use my wipers no water came out to rinse my windows. I returned to the dealership and was told to come back the next day for my car to be looked at.I returned at7:00 am and was told at 9:00 I would need to replace a part that cost $425 and will have to come back since they had to order the part. This will be my 3rd time at the dealership.I had always had a good relationship with the service department except for this time .I am very frustrated to have to go back. This problem should have been identified on 7/16
and the part ordered. I do not think I will return after this next visit. I hope no one else has to go through this.I
He was very nice and informative. The young lady was wonderful also. Thank you to a great team
Excellent service from Hector. Working with him on another service issue. Kudos
Rudolph was amazing and deserves a promotion! He was on top of the situation and handled it perfectly!
great helping attitude from Hector
David was very patient and kind. He explained thoroughly what needed the most to be done on my car.
I received a text 45 min after the car was ready according to another associate who was assisting me and not only that, it took them forever to find my car. I honestly thought they gave my car to someone else. It was just a lot of commotion around finding my car. I asked the guy what’s going on and he said he didn’t know. A complete waste of my time. Supposedly they washed the car but I couldn’t tell. Still looked dirty. Overall, not pleased with the service Dept.
Very thoughtful & thorough
Thank you for the service
Hector is always pleasant and a great person to diur business with , . Gru customer service ,.,
Hector is always ALWAYS a pleasant to have working on my car since I’ve bee coming there I have alway had hector and like the fact that I always have the same service person that knows me and my vehicle.
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