Norm Reeves Hyundai Cerritos Auto Repair Service

Awesome representative of the dealership!

Gary was great!

My experience was so relax, stress free. Candace was my Angel she made my car situation so comfortable it’s beyond words. I have had so much going on personally, that Candace made me feel she had everything under control were I trusted her with my car situation. I would like to thank Candace and your ageny for looking out for your customers. Thank you again

I was very satisfied Juan was very nice and prompt.

Excellent service. Juan was very helpful responding to a few questions we had about the navigation. Car was ready when promised. Very satisfied and will request Juan as our service advisor

Awesome experience with dealership and employee. Excellent grades for both!

The service performed was terrific and Louis was great, but we were a bit disappointed that we didn't get the usual complimentary carwash. Overall, except forthe 4 hour wait it was fine.Loved the coffee machine!!

Friendly service

No comment.

Gary was nice and helpful

LOUIE WAS COOL AND RESPECTFUL. Made the expierence nice and easy.

I felt extremely welcomed by the staff and Juan was incredibly friendly and helpful! I am always satisfied with the great work everyone accomplishes!

Gary O is the reason I choose to service my car at Hyundai Cerritos. He provides a phenomenal level of service.

Service provided was professional and very satisfactory.

My vehicle has a major issue with an inner oil leak. I was told I can do a simple job that can somewhat solve the problem but that I was required to do an oil change every 2,000-3,000. Telling me that this will not not solve the issue but can help reduce the loss of oil in my car by getting this $850 job done because the other way of tearing the entire engine apart will be super expensive without giving me a price. I asked if Hyundai covered this type of expense since I bought the car used at I believe approximately 22,000 it is now at 61,000 has a major issue that I would think it’s something I should not be dealing with. I was given very little response to my concern when I simply said I’ll just take my car without anything being done I immediately got the ok with no questions or other advices or seemed as I was just let go as that was the easier route for Hyundai.

Thanks, Moe

Enrique treated me like a VIP

Enrique is truly an asset to Norm Reeves Hyundai. Very pesonnal and professional.

Upset that my experience turned into a run around of paying for things that didn’t address the issue I came in for. Was told to pick up my car because it was ready, only to have the engine light still on and nothing resolved.

Charge my car when I bring in for service