Service Center

Real Reviews From Verified Customers

Ernesto M.
5 out of 5
1/15/2025
Enrique is truly an asset to Norm Reeves Hyundai. Very pesonnal and professional.
Danielle D.
1 out of 5
1/14/2025
Upset that my experience turned into a run around of paying for things that didn’t address the issue I came in for. Was told to pick up my car because it was ready, only to have the engine light still on and nothing resolved.
Sophia V.
2 out of 5
1/13/2025
Charge my car when I bring in for service
Jerry C.
5 out of 5
1/13/2025
Fast and easy. Great service.
Jeffrey L.
1 out of 5
1/13/2025
The inside of my car was left dirty and black
Everett B.
4 out of 5
1/13/2025
Mohamed Jaber has been a great help every time I’ve come to Norm Reeves and is a main reason I keep coming back. I can always trust he’ll get the job done right and is looking out for me to get my car in the best condition it can be as efficiently as possible.
Su Jin.
4 out of 5
1/13/2025
The lack of a shuttle service was inconvenient.
Jun Hyun.
5 out of 5
1/13/2025
Servic was good.
Rory H.
5 out of 5
1/13/2025
Thank you. Service was provided. Accurately and quickly. Check in was quick preformed by Candice. She was polite, informative and professional. Service was preformed good and in a good time. Thank you Hyundia of Cerritos.
Lorraine G.
4 out of 5
1/13/2025
I was going to Downey Hyundai but the staff in general were not very personable. i ve also seen many reviews from Hyundai of Downey that showed shady practices and felt the need to go somewhere else . I was very pleased at Hyundai Cerritos. Everyone was very down to earth and courteous. The waiting room was very pleasant ( no loud music bumping night club music in the background like at Downey). Nice large tv to watch and staff were patient and helpful.
Anthony P.
5 out of 5
1/13/2025
Mohammed was very friendly, courteous, and knowledgeable.
Barbara G.
1 out of 5
1/12/2025
Still waiting for a part for the car and wasn’t contacted about the work that needs to be finished. Every time I get my car serviced at your stop it’s the same thing. Not happy. What else is new. Contact me at ****-****-xxxx Scott gere.
Dominique D.
5 out of 5
1/12/2025
Easy process!
Blanca A.
5 out of 5
1/12/2025
Everyone was Extremely helpful, respectful, knowledgeable, especially Mo he took extra steps to help me out thank you for that. thank you all.
Motu K.
5 out of 5
1/12/2025
Excellent customer service
Dustin J.
5 out of 5
1/12/2025
Great communication and very helpful
Suk L.
5 out of 5
1/12/2025
I appreciate Mr. Louie Ramos's help. So kind and nice person
Gary R.
5 out of 5
1/11/2025
Gary has always done an outstanding job. Thanks
Maria A.
4 out of 5
1/11/2025
I appreciated Moe for keeping me informed about my vehicle he asked if I had any additional question anything else he can help with. He was very pleasant
Enrique G.
4 out of 5
1/11/2025
I had a great experience with your service department first off. I wanna say Scott the individual that sold me. The car came out to greet me and that meant a lot to me second my service contact Enrique explained everything and was very helpful everyone made me feel that I was more than just a customer and that goes a long way with me. Thank you so much for taking care of me.

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