Service Center

Real Reviews From Verified Customers

Dora G.
5 out of 5
12/22/2024
Good customer service
Andrew D.
5 out of 5
12/22/2024
Enrique was very helpful and communicated every step of the process. Thank you for the service.
Rosa M.
4 out of 5
12/22/2024
He did a great job! I’d rather not do any other survey.
Oscar M.
1 out of 5
12/22/2024
I have had to take my car more than once to fix the issue.
Isaac M.
4 out of 5
12/22/2024
Love going there and everyone is very friendly, however this time, they took a really long time bringing my car back after they were done with the service. They took a good 20min, I checked. I had multiple people asking me if I've been helped and I said I was waiting for my car. I got 3 people saying they are bringing my car out soon but still took 20 min. This is not usually the case so I'm assuming something happened.
Reginald K.
5 out of 5
12/22/2024
Candice was very helpful
Eric H.
5 out of 5
12/22/2024
Mohamed was an excellent service advisor. Communicated clearly and kept me up to date on repairs.
Ileen R.
1 out of 5
12/22/2024
Waited half hour just to get my key handed to me and go look for my car. I even text the time I would be there and waited. Number still on window, paper number still hanging and seat was not set. I had said I had special discount in my email and he said that would be applied when I pick up but it wasn’t.
Nancy S.
3 out of 5
12/22/2024
Wait time exceeded expectations.
John W.
5 out of 5
12/21/2024
Candice did a great job!
Michael William.
5 out of 5
12/21/2024
Mo was excellent
Charles L.
4 out of 5
12/21/2024
While I wasn’t happy that my brand new Caligraphy was in the shop a week, it wasn’t an issue with Gary. I enjoy my interaction with him and trust him.
Kyu Shik.
1 out of 5
12/21/2024
Wait too long. My car was ready but they didn’t called I had to asked for it and was ready and gave me key
Dinora A.
1 out of 5
12/20/2024
I marked the tires and after the service I noticed they were not rotated
Julie L.
1 out of 5
12/20/2024
I don’t know what was going on but the service when I first got to the lot was none existent. I finally called a young man that was walking by and he was able to have Louie come and assist me. After that it was like the usual assistance I receive from your company. The day before I hsd come in for my scheduled appointment and was turned away because there wasn’t enough time to complete the required update because of a Christmas party which was ok. But the second time I come in to just be ignored really was not ok.
Kamal P.
5 out of 5
12/20/2024
Great service.
Robert K.
5 out of 5
12/20/2024
When it comes to our 2 Hyundai cars we always take it to Gary. He takes very good care of us and always puts us first. Thank you Gary for wonderful customer service . You are the BEST!!!! Robert and Marian Konishi
Mun K.
5 out of 5
12/20/2024
Your service was great. Thank you so much.
Terry P.
2 out of 5
12/20/2024
I will not be bringing my vehicle for service at Norm Reeves Hyundai again.
Molley L.
5 out of 5
12/20/2024
Yes good and it was fast

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